Anna
GBSlow delivery and poor quality lenses. The delivery took about 12 days - which is not clearly stated on the site. It only has a vague 'will be dispatch within 2-3days' copy on the website. Also the quality of the lenses is sooo disappointing. I was hoping to use these a bit more broadly - for instance when working on my computer - not a chance. These can only be used when reading something about 30cm away. The frames are nice and bright though. I didn't expect miracles for the price, but I did expect more.
Reece Williams
GBGreat customer service Great customer service. Had a problem with broken hinge: Sent me not one, but TWO new pairs AND cases. GREAT Comms too! 🙌
Greg
AUWhen ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.
kellie
GBEven though cheap, still not worth it. I loved the glasses when they arrived. Nice and chunky like I prefer. But that didn't last long. I've only been wearing them a couple of weeks , you can't tighten the screws because there aren't any. Which seemed like a good idea, but now the arms are floppy and they just slide off. Useless.
JoChis
GBGreat customer service! Great customer service! I was sent the wrong glasses initially, and didn't think worth following up as I knew these had shipped from China, and frankly didnt think I would get a response. However, I mentioned this in a review and customer services contacted me and then shipped the correct glasses. Both sets of glasses are great quality (love the bendy hinges) and fun!