Sizing problem? No problem! Had a sizing problem and Eyekeeper solved my problem completely for me. I neglected to notice that the glasses come in different widths and sizes and I guess I got the average size? I needed a smaller size but didn't contact them until I had used the glasses and disposed of all the packaging. They have offered me a partial refund which I will use to purchase a more favourable size. I'm happy! What great customer service!!

I can see clearly now! I ordered my glasses after seeing them advertised on Insta, ordered on 09 January they arrived 20 January. Unfortunately my husband took in the package and put it somewhere obscure. I've only just found them today (15 Feb). I emailed Eyekeeper yesterday to find out when they'd be delivered and wondering if I'd bought from a dud business. They replied very swiftly with a photo of my parcel outside my front door so I went in a search and found them! They are great! I'm wearing them now. They feel solid and yet flexible, the colours are bold and the lenses very clear and accurate. I'm so pleased with the purchase and the companies diligent customer service.

Great customer service! Great customer service! I was sent the wrong glasses initially, and didn't think worth following up as I knew these had shipped from China, and frankly didnt think I would get a response. However, I mentioned this in a review and customer services contacted me and then shipped the correct glasses. Both sets of glasses are great quality (love the bendy hinges) and fun!

When ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.

They corrected a mistake on the glasses… They corrected a mistake on the glasses that were sent. they were defected and replaced for free