Excellent customer satisfaction focus Excellent customer satisfaction focus. Sometimes things don't go as planned, but the team at Eyekeeper proactively follows up. My shipment was delayed, and since I'm used to long delivery times when waiting for stuff produced outside of Europe, I didn't pay much attention. The team at Eyekeeper thought otherwise and sent me an e-mail to excuse the apparently lost package, asking me if I wanted a refund or a resend. I went for the latter. Turns out I get both shipments in the end... I offered to return the second set of sunglasses, but Eyekeeper offered me to keep them.

A PERFECT FIT My glasses fit perfectly due to the measurements given in the ad! Also, customer service was very helpful with my shipping questions.

Long wait time for delivery!!! I ordered progressive readers and it has taken a week so far - still waiting!! For the price I should have purchased locally on the high street. Seems from other reviews they are being shipped all the way from China - not sustainable at all - so they should remove this claim from their website... I would NOT recommend.

Great customer service Great customer service, so helpful and fast in dealing with my request. Highly recommend and will be buying again.

Order never arrived even though they… Order never arrived even though they state that order has been delivered Unable to talk to anyone They give a link to an app called shop which next to useless Will strongly recommend not ordering from this company No after sales service