Greg
AUWhen ordering the Lens When ordering the Lens, the lens height of the lens was beyond the current available sizes. Mia from "Eyekeeper" was able to explain the required measurements of height, width, and bridge width of my spectacles. Unfortunately, as their product range was unsuitable, was happy to do a refund. With her assistance and the time resolved, I am grateful with the extra time taken.
Simon Christie
GBGreat customer service Great customer service, so helpful and fast in dealing with my request. Highly recommend and will be buying again.
David Fountain
GBCustomer service is excellent! I had purchased a pair of balancing glasses after LASIK surgery and they ended up breaking at the nose bridge. Eyekeeper was more than glad to replace the pair of glasses. Thank you Eyekeeper. It is much appreciated!
Claire
GBExcellent Customer Service Loved my glasses from Eyekeeper but after a few weeks they broke. However after contacting them and explaining the problem they arranged to send me a replacement pair!!! So happy with the service I received and the speed in which they dealt with the issue. Would highly recommend.
Debbie Parkin
GBI purchased a 5 pack of "no screw"… I purchased a 5 pack of "no screw" glasses which became wobbly and wouldn't stay on my face. Contacted customer service and received a prompt reply and replacement glasses with a screw hinge. Very happy. Would highly recommend