customer
GBSuper Support Received! I had many questions because there seems to be a lot of confusing information on-line. Some of this is due to outdated no longer applicable web pages. Eye-Que support answered all my questions in a thorough, intelligent, and respectful manner. I do not see how support could be better than that given to this 87 year old. My name is Mack. I think this review somehow got linked with another customer. This is my only review.
Brandon Burns
GBInsight has defect in lense Insight has defect in lense. Still awaiting replacement for that and the visioncheck will not recharge after one use. Waste of money and won't suggest to others. I've actually steered people away do to poor quality and customer service. Update: After writing this review, a custom service representative reached out and got me a new kit.
JMA
GBEyeQue's customer service is second to none! Your customer service is second to none! The online chat service tech knew his product well and easily guided me through my difficulty. Even after the problem was solved and I had used my EyeQue for testing, he reached out to me via email to verify that my results were accurate and consistent. Wow! If only every customer service department could be this knowledgeable, helpful and friendly! I don't know how my experience could have been any better.
Karah G
CAImpressed with the Vision Check! I'm impressed with how well this device works! I recently had a professional eye exam done, and my results were very close to what I got from the EyeQue Vision Check. There's a bit of a learning curve to get the positioning of the device correct, but once you get the hang of it, the results are quite accurate for single-vision prescriptions.
Chas Schlappe
GBReally good service & instruction Really good service & instruction, prompt response & an excellent product. Anybody needing glasses should consider purchasing this for a number of reasons; big cost savings, the ability to recheck your eyes whenever you want & the freedom to fit it into your schedule without the need for pupil dilation. AAA+.