I supported your new product… Love your original product. Works great for me. I supported your new product development on Kickstarter. I understand that you are under review by the US government and that is taking longer than expected for approval in the US. I asked you to ship to Israel, but since I still use the US Play store that wouldn't work. Why can't you find another app distributor for me, instead making me wait for US approval?

Overcharged for product Overcharged for product. Company did not respond to request to correct improper billing (waited over 2 weeks for any kind of response). My credit card is now handling the disputed charge. Update 11/22/23. EyeQue reached out to me. The billing issue was technical in nature and was related to their recent integration with Linneo vision benefits which I was using. I bumped up my rating to 4 stars deducting 1 star because of the missing email. There was probably a problem with the web form on EyeQue's website used for submitting my request to them. This could have been avoided by telling users on that form that they will receive an acknowledgement email after submission (I'm not sure if they currently send an acknowledgement email). In my case this would have avoided my feeling of being ignored and resorting to contacting my credit card company.

Great product if you can get it to work and can find it on their websites. My first "electric" tester worked for 3 seconds. The replacement was doa. I ended up using the manual one which was difficult to use but did a great job of revealing my optometrist's big mistake and enabled me to get agreat pair of glasses. My biggest complaint I have is with their websites. It took me nearly half an hour to find what I wanted because it kept showing me "blips" of their products rather than everything at once.

The EyeQue system is so much better in… The EyeQue system is so much better in my opinion than getting your eyeglass perscription from an optometrist. Sure you still need annual eye checks for health reasons, but you can’t beat the accuracy and convenience provided by EyeQue. Their customer service is fast and personal. This is one great product and one great company.

Impressed with the Vision Check! I'm impressed with how well this device works! I recently had a professional eye exam done, and my results were very close to what I got from the EyeQue Vision Check. There's a bit of a learning curve to get the positioning of the device correct, but once you get the hang of it, the results are quite accurate for single-vision prescriptions.