Cheap, quick Glasses were cheap which of course made me dubious! But used the credit card and after 3-4 weeks (as stated for prescriptions) the glasses arrived and they are great; they were £40 so nothing special but they’ve done just the job and for the price I’m very happy.

No delivery zero customer service Order completed on the 26 April still not delivered 11 days later and counting. No email response to my query of order - nothing. No contact telephone number on webpage. This review of their poor customer service is my only recourse to get some response.

I have been waiting over 3 weeks for my… I have been waiting over 3 weeks for my glasses and still no feedback when they will be received, I paid the additional fee to have these fast tracked, but nothing. When asking when i will receive I just get there has been a problem with delivery. The customer support has not been giving me updates as to when I should receive. Also with NO telephone no. i can not speak to anybody about this. Some customer service!

Good Product, poor service The glasses themselves were fine when delivered. However, the delivery was later than the stated delivery time; my order disappeared from their website, so I was unable to check it, and when I contacted them about the delay, I recieved no reply. So good glasses, poor service.

Dreadful Experience Order 1511916 placed on 16 March 2023: On18th March, I received a message telling me my order has been shipped - most impressive On 25th March, a week later than shipment, I received tracking details - worrying: tracking said "with supplier" On 25th March, I responded to that email to say that Yodel had not received the package On 27th March, I alerted you that I had been in touch with Yodel, who still had not received my order Today, their tracking still says "with supplier" I am unable to phone you; I am unable to livechat with you; you do not respond to emails. Best 24/7 Customer Support you show on your site - a blatant lie