I have been waiting over 3 weeks for my… I have been waiting over 3 weeks for my glasses and still no feedback when they will be received, I paid the additional fee to have these fast tracked, but nothing. When asking when i will receive I just get there has been a problem with delivery. The customer support has not been giving me updates as to when I should receive. Also with NO telephone no. i can not speak to anybody about this. Some customer service!

Waiting Can't give a review on glasses yet as I haven't received them. Ordered on 4th September, 15 days later still waiting. I'm mainly disappointed because when ordering the glasses it stated they would be ready in 6-9 days, I'd rather it said minimum 2 weeks then at least I would have known a timescale.

Good Product, poor service The glasses themselves were fine when delivered. However, the delivery was later than the stated delivery time; my order disappeared from their website, so I was unable to check it, and when I contacted them about the delay, I recieved no reply. So good glasses, poor service.

Do not waste your money I have been waiting over a month to receive my glasses, still not delivered even though payment has been taken. I have also tried to contact customer services numerous times with no response. Do not shop here.

Cheap, quick Glasses were cheap which of course made me dubious! But used the credit card and after 3-4 weeks (as stated for prescriptions) the glasses arrived and they are great; they were £40 so nothing special but they’ve done just the job and for the price I’m very happy.