Eldin Dokara
GBEverything you need at one place, at affordable price :-) I did 2 purchases, and I am very happy customer. I paid far less for the Ray-Ban sunglasses, then at other retail stores. I even exchanged one item for the bigger size, they exchanged it very quickly, no questions asked. I recommend Gooddens whole heartily to anybody :-) Thanks for the exceptional service !
Denise Skelton
GBPriceless, Devoted Customer Service! I've purchased several pairs of Ray Ban sunglasses from Goodden's over the past two years but my latest order was more unusual. I ordered my favorite pair of polarized sunglasses & the order confirmation was send out that evening. The very next day I got a call from Joanne, letting me know that the color frame I ordered was discontinued in with the polarized lenses I wanted. Because I already have 2 pairs of the other color offered, I explained how I really needed the black frame with the polarized lens & was so disappointed. Joanne came up with a great idea - that I order the black frames with non-polarized lenses but she'd have their optician put in polarized lenses for just a small upcharge. Once she brought this option to my attention, I also ordered replacement polarized lenses for the scratched tortoise frames I've owned for years! Got a great deal & the most amazing customer service from such a caring, dedicated woman. Can't wait to receive my order & you can bet I'll refer all my friends to Goodden's. Thanks Joanne!
Wesley Robin
GBGoodens redeems itself! I had an initial issue with Goodens, but thanks to their outstanding customer service all is forgiven! The sunglasses I wanted were in stock, but there was only one pair left and they ended having a flaw. They were pulled and the item was reordered on a rush basis. The customer service rep (Joanne) was very responsive and went out of her way to make things right. If you too experience a hiccup, be patient and Goodens will come through with flying colors.
William Gartz / Melissa Gartz
GBGreat service,customer relations,timely shipping I would definitly recommend Gooden's to a friend.Theirwebsite is easy to navigate.Prices along with free shipping is out of this world. The same sunglasses that I purchased would have ended up costing me $50-$60 more in the greater Buffalo NY area. I was quite impressed with an Email from Joanne letting me know that my order had shipped and as soon as a tracking number was available I would be notified .And true to her word I was notified sooner then I expected.I have been buying Ray Bans for many years
Debb
GBGreat price, fast service! I had been wanting a certain color and style of Ray Bans but the price everywhere was out of sight until I found what on wanted on Goodden's. Great price and quick shipping. Excellent experience!