From the beginning! From the beginning, the search for frames, the placement and precision factors for my lens prescription, to the concern and care in ensuring the prescription I entered was correct.To keeping me informed with the shipping and deliver of my purchase. A true 5-Star rating to the FIRMOO customer service and satisfaction.

Perfect ! I’ve only been wearing glasses for a few years and was able to get them for free, but wasn’t able to with my new glasses and couldn’t afford to spend £100 on one pair. I found firmoo by looking online and got a pair for £37 including shipping and they’re perfect ! It did take a couple weeks to arrive but if you can wait for new glasses I couldn’t recommend them enough ! Thank you :)

Great experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)

Highly professional service Highly professional service and product with great care and concern for the client, very good!!

Worth it Firstly thanks Firmoo the glasses looks gorgeous. I get compliments from complete strangers and I recommend you everytime. My husband needs new prescription glasses and we are definitely buying from you. Thanks once again