Great experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)

surprised i purchased these for my lil one. i was a bit hesitant since a prescription was involved. glad to say that the clarity is great. clearer view and sturdier frame than the previous pair we received from the eye doctor we go to. easy ordering. reasonable delivery timeframe. overall i am extremely pleased with my purchase.

Good glasses, great customer service. I have ordered glasses a couple of times now - each time the communication is prompt and helpful. I am pleased very happy with the level of customer service that I have received from firmoo. I am equally satisfied with the glasses as well. I will continue to purchase more. I highly recommend. Thank you.

phenomenal customer service I ordered new glasses and USPS messed up somehow and I never received them. However, Jeannie from firmoo had a new set sent out to me within hours! Love the new glasses, great fit and look most importantly affordable!

I hv no complaints at this point in… I hv no complaints at this point in time. My experience with the csr during my attempts to manoeuvre the website was also top of the line. I will continue to be an ardent supporter of Firmoo