Kelly M
CAGood glasses, great customer service. I have ordered glasses a couple of times now - each time the communication is prompt and helpful. I am pleased very happy with the level of customer service that I have received from firmoo. I am equally satisfied with the glasses as well. I will continue to purchase more. I highly recommend. Thank you.
Gaynell Evans
BSMy experience was great because of the… My experience was great because of the helpful people I encountered. The time specified was about the time I received my order. I was happy with the glasses deal I got from the company. All the requested features were added.
Ayomi
GBGreat experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)
Ella Gavan
IE5 star glasses website Glasses easy to order and add prescription. I needed prescription sunglasses. Got 2 pairs with a discount code for £70. Absolutely bargain. Took around 2 weeks to deliver (with bank holiday for Easter) which I thought was great. Glasses came in little bag and then a wee sunglasses box. Good strong material. Prescription is exactly for my eyesight. Great value and couldn’t recommend more. They’ve loads of stylish frames to pick from. Will definitely order again. Have already recommended to family
Steve Martyn
IEThe frames are flimsy and of poor… The frames are flimsy and of poor quality. I ordered varifocal lenses and the transition between the lenses is awful. I can't even use the glasses as a spare set. Never again.