Good glasses, great customer service. I have ordered glasses a couple of times now - each time the communication is prompt and helpful. I am pleased very happy with the level of customer service that I have received from firmoo. I am equally satisfied with the glasses as well. I will continue to purchase more. I highly recommend. Thank you.

Flimsy and cheaply made Nice glasses but been using them for about a month now and the frames are so flimsy and awful, they're too big and are constantly falling down. Got them resized a few times and they still do it within a couple days. Annoyed as I've only got this pair now and I'm constantly having to balance them on my ears and catch them when I slightly bend and they fall off, really disappointed wont bother again😞 Edit per reply: as I said it's the frames themselves that is the issue (had enough glasses in my life to know) very cheaply made and had them professionally fitted many times now and they just go back the same way after a day. I don't need this generic reply which is trying to say a lot but nothing really. As I said I'm stuck with these as my only pair so cannot return unfortunately but will not order again. Tempted to change to 1 star.

Great experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)

The best glasses online! I was recommended firmoo by a good friend when my glasses broke. I absolutely fell in love with their website and how easy it is to navigate. I added my size and pd and now it tells me which glassed are "my fit" making it much easier to select some frames. I ended up ordering three pairs: S0165 in clear and rose gold, LKFS4126R in clear pink, both with driving lenses and anti reflective coating, and WT95237 with gradient grey lenses and anti reflective coating. I'm currently waiting for my fourth pair (S0165 again but in black and gold) to come in the mail. I am obsessed with firmoo's glasses and will never look elsewhere for a new frame!! Ps. I paid express shipping and got it in less than 2 weeks. (Ontario Canada) 100% recommend this company my lenses are perfect the prescription is bang on even with a wonky astigmatism. I am impressed and will tell all my friends about firmoo in the future. I get compliments on my glasses all the time!

Progressive Bifocal Love I’ve ordered many pairs of progressive no-line bifocals from this site and have loved every pair. They always fit just right. I highly recommend saving yourself big money and ordering your glasses online. No, they didn’t pay me anything to say these great things🙃