Sarah
GBGreat communication and product Great communication, firmoo caught a mistake I made with my prescriptions being outdated on one of my glasses and fixed it. Glasses are pretty sturdy even for some wire frames
Gaynell Evans
BSMy experience was great because of the… My experience was great because of the helpful people I encountered. The time specified was about the time I received my order. I was happy with the glasses deal I got from the company. All the requested features were added.
Joakim Svensson
SEI must say i love this store I must say i love this store. It was first time and not the last. I love my glasses. Wonderful. I will recommend this. One of the best i try.
Kelly M
CAGood glasses, great customer service. I have ordered glasses a couple of times now - each time the communication is prompt and helpful. I am pleased very happy with the level of customer service that I have received from firmoo. I am equally satisfied with the glasses as well. I will continue to purchase more. I highly recommend. Thank you.
Ayomi
GBGreat experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)