Great customer service My first order came in on time, well packaged as well. The glasses are very nice, super lightweight, lenses very clear and prescription on point. Unfortunately the frame did not fit well on me at all but customer service is helping me out with credit for the whole amount so I can reorder something smaller. That was a really good first time experience. I will be ordering again

Great experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)

I hv no complaints at this point in… I hv no complaints at this point in time. My experience with the csr during my attempts to manoeuvre the website was also top of the line. I will continue to be an ardent supporter of Firmoo

Great communication and product Great communication, firmoo caught a mistake I made with my prescriptions being outdated on one of my glasses and fixed it. Glasses are pretty sturdy even for some wire frames

5 star glasses website Glasses easy to order and add prescription. I needed prescription sunglasses. Got 2 pairs with a discount code for £70. Absolutely bargain. Took around 2 weeks to deliver (with bank holiday for Easter) which I thought was great. Glasses came in little bag and then a wee sunglasses box. Good strong material. Prescription is exactly for my eyesight. Great value and couldn’t recommend more. They’ve loads of stylish frames to pick from. Will definitely order again. Have already recommended to family