My experience was great because of the… My experience was great because of the helpful people I encountered. The time specified was about the time I received my order. I was happy with the glasses deal I got from the company. All the requested features were added.

Flimsy and cheaply made Nice glasses but been using them for about a month now and the frames are so flimsy and awful, they're too big and are constantly falling down. Got them resized a few times and they still do it within a couple days. Annoyed as I've only got this pair now and I'm constantly having to balance them on my ears and catch them when I slightly bend and they fall off, really disappointed wont bother again😞 Edit per reply: as I said it's the frames themselves that is the issue (had enough glasses in my life to know) very cheaply made and had them professionally fitted many times now and they just go back the same way after a day. I don't need this generic reply which is trying to say a lot but nothing really. As I said I'm stuck with these as my only pair so cannot return unfortunately but will not order again. Tempted to change to 1 star.

From the beginning! From the beginning, the search for frames, the placement and precision factors for my lens prescription, to the concern and care in ensuring the prescription I entered was correct.To keeping me informed with the shipping and deliver of my purchase. A true 5-Star rating to the FIRMOO customer service and satisfaction.

Highly professional service Highly professional service and product with great care and concern for the client, very good!!

Great communication and product Great communication, firmoo caught a mistake I made with my prescriptions being outdated on one of my glasses and fixed it. Glasses are pretty sturdy even for some wire frames