Payment issue Really loved the glasses, when I ordered something went wrong with the payment and I was advised to cancel the order and reorder. I was assured the money for the original order wouldn’t come out of my bank account but it did. After a week of back and forth with customer service it was finally sorted but it took a lot of time to finally get it sorted which has made me wary of ordering again.

phenomenal customer service I ordered new glasses and USPS messed up somehow and I never received them. However, Jeannie from firmoo had a new set sent out to me within hours! Love the new glasses, great fit and look most importantly affordable!

Progressive Bifocal Love I’ve ordered many pairs of progressive no-line bifocals from this site and have loved every pair. They always fit just right. I highly recommend saving yourself big money and ordering your glasses online. No, they didn’t pay me anything to say these great things🙃

Excellent prescription glasses I was a bit sceptical with ordering prescription glasses but Wow.. To my surprise the optometrist did an excellent job.. I'm definitely buying at Firmoo 💃💃

Great customer service My first order came in on time, well packaged as well. The glasses are very nice, super lightweight, lenses very clear and prescription on point. Unfortunately the frame did not fit well on me at all but customer service is helping me out with credit for the whole amount so I can reorder something smaller. That was a really good first time experience. I will be ordering again