Great experience I’m very happy with my experience and I’m so happy I decided to write a review! I broke my glasses and was in need of a nice pair of new glasses so I quickly purchased a pair from firmoo. My customer service advisor Madhu (he deserves a big shoutout, he was very nice and understanding) was quick to answer any questions I had regarding the full frame size and etc. However, when the glasses arrived, I didn’t like the blue light lens (way too blue for my liking) however the frame was perfect so Madhu helped me resolve the situation and kindly allowed me to keep the pair they sent me as a spare and quickly offered me a voucher to purchase a new pair!! This was very generous and I’m very grateful :)

Great customer service My first order came in on time, well packaged as well. The glasses are very nice, super lightweight, lenses very clear and prescription on point. Unfortunately the frame did not fit well on me at all but customer service is helping me out with credit for the whole amount so I can reorder something smaller. That was a really good first time experience. I will be ordering again

Perfect ! I’ve only been wearing glasses for a few years and was able to get them for free, but wasn’t able to with my new glasses and couldn’t afford to spend £100 on one pair. I found firmoo by looking online and got a pair for £37 including shipping and they’re perfect ! It did take a couple weeks to arrive but if you can wait for new glasses I couldn’t recommend them enough ! Thank you :)

I hv no complaints at this point in… I hv no complaints at this point in time. My experience with the csr during my attempts to manoeuvre the website was also top of the line. I will continue to be an ardent supporter of Firmoo

Worth it Firstly thanks Firmoo the glasses looks gorgeous. I get compliments from complete strangers and I recommend you everytime. My husband needs new prescription glasses and we are definitely buying from you. Thanks once again