Megan Thomas
GBPayment issue Really loved the glasses, when I ordered something went wrong with the payment and I was advised to cancel the order and reorder. I was assured the money for the original order wouldn’t come out of my bank account but it did. After a week of back and forth with customer service it was finally sorted but it took a lot of time to finally get it sorted which has made me wary of ordering again.
simo
ITHighly professional service Highly professional service and product with great care and concern for the client, very good!!
Domm
GBphenomenal customer service I ordered new glasses and USPS messed up somehow and I never received them. However, Jeannie from firmoo had a new set sent out to me within hours! Love the new glasses, great fit and look most importantly affordable!
Nneka Vinollia
ZAExcellent prescription glasses I was a bit sceptical with ordering prescription glasses but Wow.. To my surprise the optometrist did an excellent job.. I'm definitely buying at Firmoo 💃💃
Beverly Fields
GBFrom the beginning! From the beginning, the search for frames, the placement and precision factors for my lens prescription, to the concern and care in ensuring the prescription I entered was correct.To keeping me informed with the shipping and deliver of my purchase. A true 5-Star rating to the FIRMOO customer service and satisfaction.