A satisfied customer I had excellent service from both Dan and Sam at Boots Lymington. Dan assisted when I was selecting frames. He was extremely patient as I was being very selective, even taking photos for me as I wanted input from family abroad. He was both friendly and professional. Sam assisted today when I was collecting my glasses. Very efficient as my glasses required a number of adjustments for a good fit. Very satisfied with both my glasses and the service.

Lovely people Recently visited the Wolverhampton Branch. Got to say they were excellent and it as a really good experience. The staff were very helpful and kind, really nice to deal with and the optician took the time to tell me that I didn't need to report to DVLA whether I needed reading glasses as well as giving me advice about my new cataract. I've never had this advice before so excellent service.

Boots Opticians Beckenham Great Team I went to Boots Opticians Beckenham and that is a great team. I have been seen in a minute. They did an eye test very professionally and got a GP referral. The lady who showed me the frames was really patient and kind. They checked all my old frames and lenses if any would be still useful. I ordered two pairs of glasses and one was half-price. Overall great experience, five star!

"The level of Customer Service and care… "The level of Customer Service and care from Jamal and his team at Boots Opticians Hammersmith has the perfect balance of friendly and professional. The Manager spent a lot of time with me getting my contact lens presciption the best it possibly can be. The regular staff all remember me when i come in for enquieries such as ordering an extra set of contact lenses. Minor repairs to glasses are completed quickly and to the best they can be. Good advice for choosing frames etc."

Dissappointing service today from… Dissappointing service today from instore staff.. While seeing to another customer the assistant yelled across the shop and asked me what I wanted which I found quite embarrassing and after starting to explain I was then cut off mid sentence and told to make an appointment. I was tested at boots just over a month ago for long and short distance I opted for two pairs of long distance at a cost of £380 and was trying to order a pair of short distance glasses today but after that embarrassing episode it'll be bye bye boots opticians hello Specsavers from me.