The staff at the store were wonderful The staff at the store were wonderful, really friendly and made me and my baby who I was unable to leave elsewhere feel really welcome. Noting was too much trouble. Even down to helping me pick a pair of glasses at a reasonable price. Jen, Harvey and Rob were fab!

Dissappointing service today from… Dissappointing service today from instore staff.. While seeing to another customer the assistant yelled across the shop and asked me what I wanted which I found quite embarrassing and after starting to explain I was then cut off mid sentence and told to make an appointment. I was tested at boots just over a month ago for long and short distance I opted for two pairs of long distance at a cost of £380 and was trying to order a pair of short distance glasses today but after that embarrassing episode it'll be bye bye boots opticians hello Specsavers from me.

Boots Optician Cribbs Causeway need to up their Game Boots Cribbs Causeway need to Tidy up the waiting areas, Sanitise all the equipment from the Start and quit the Sulky attitude verging on Rudeness when something goes wrong. This applies to the initial Team and Test not the Optician.Will go elsewhere

5 star service Took my 5 year old for his first eye test and couldnt fault the service and the polite friendly helpful staff from start to finish. My little one was nervous but that quickly changed with the staff interaction with him and was very happy with a choice of sticker at the end lol

I recently needed an eyesight test and… I recently needed an eyesight test and new glasses at Boots Opticians, Romsey, Hants. (2.4.24 - 13.4.24) and was greatly helped by Sara, Beth and Charlie who gave excellent service and effective guidance of products available. They each went out of their way to ensure I had all the information needed to make effective choices. They took time to share their particular expertise with me which I definitely appreciated - this made for a fautless experience where I received high level, efffective customer service. Well done everyone - you are all a credit to Boots Opticians, Romsey.