Taking over a month Ordered glasses on May 1st, 2023 and it is already on June 7th. They told me the ETA would be the middle to end of May. However, I haven't received any updates or a tracking number. I have sent emails twice to ask if there is any updates but they always send emails back with the same message like "Thank you for your patience with your order. We have reached out to Yuichi Toyama requesting an update and will get back to you as soon as possible. " Now I'm kind of worried about if I can receive the product.

Thank you for the hard work This is the 2nd time I purchase a glass frame from Specs Collective. I placed my order on July 9 and got my glass frame delivered on Nov 9. The delay was not the fault of Specs Collective. Oliver has been responsive and helpful all along. According to my experience, they deliver the order fast and safe. Many thanks to Specs Collective and Oliver. Please support them more.

Responsive customer service Responsive to email, took a little longer than I anticipated but they told me they were waiting on a response from the designers. I ordered 1/19 and received 2/1. Shipped and packaged protectively and frames arrived in great shape ready for my optometrist to put in lenses. Very pleased!

My eyeglasses are stunning My eyeglasses are stunning, i searched all over for these. Took a little time to receive but worth the wait. Couldn’t be happier. I will definitely be back for more purchases.

Ordered some glasses on the 26th June… Ordered some glasses on the 26th June and its now 13th July and have not heard from anybody from specs collective even though I have also emailed them twice. At this point I'm beginning to believe and question if the company actually exists.