Grace Yeung
HKThank you for the hard work This is the 2nd time I purchase a glass frame from Specs Collective. I placed my order on July 9 and got my glass frame delivered on Nov 9. The delay was not the fault of Specs Collective. Oliver has been responsive and helpful all along. According to my experience, they deliver the order fast and safe. Many thanks to Specs Collective and Oliver. Please support them more.
Catherine
GBFirst-rate eye-wear purveyor Superlative service--Oliver will actually text you back at 10pm. He was able to order a discontinued Mykita frame for me that the Mykita store couldn't get! Item arrived, perfectly wrapped, by mail. Prompt, efficient, polite service. Many thanks-
Mike Mengel
AUPoor and unprofessional service. The service of Specs Collective is total rubbish. I ordered a frame and paid $63 for an express UPS shipment. However, I received the frames after 15 days! The shipment does not include a return label, and now I have to pay another $63 to return an item I cannot use.
S.H.
GBHighly recommended! Everything was perfect! The specialist, Oliver, was very kind and patient emailing me back and forth regarding the availability of the mykita studio frame I wanted which was out of stock everywhere. He was able to place an order for me and I received it within the timeframe he suggested. Thanks a ton. I will definitely be back for another pair.
leslie corrigan
GBLove Specs Collective! Amazing! I already own a pair of Kaelos Elliot’s and came back for a 2nd pair. Kealos Mittys. Oliver was simply outstanding to work with. He helped me to place my order and was prompt in answering all my questions, even about forecasted shipping. My new glasses came as projected today and the script is perfect and they are lighter weight than my Elliot lenses. They need a minor adjustment for fit which I can do here in NY. I will be sending my Elliot’s to specs collective to update with new script. Fantastic company with Fantastic service!