Rii
GBGreat Customer Service I broke my glasses and needed a new pair. I found a pair of sunglasses and called to see if clear lenses could be used. We decided to correspond through email for the rest of the transaction. The customer service was great, they humored all of my ideas when comparing frames, and they turned around a rendering with the frames on me to preview extremely quickly. They also allowed me to split the cost with an HSA and upgrade my shipping to overnight. The lenses are spot on with my prescription and the AR coating that comes by default is nice. I would absolutely recommend working with them, just reach out to them and I imagine you'll receive a similar experience.
Nick H
GBNeeded to buy some nice eyeglass frames… Needed to buy some nice eyeglass frames and decided to check out spec collectives selection. Found many frames in the style I had in mind from many high quality frame designers, some I had never even heard of nor would have found if it wasn't for this website. Decided on frames from Yuichi Toyama, a brand I had never heard of before. The frames arrived quickly and were perfect! Great website with awesome eyeglass frames
Hrithik Sanyal
INNo response yet. Status of my orders. I have recently placed two orders from your website. The product names and their respective order numbers are Oliver Peoples Lachman (#8958) and Oliver Peoples Bernardo (#8958). I just wanted to know the status of my order? Are the orders processed yet ? When will the order get shipped and when can I expect it to get delivered to me ? I mailed earlier yesterday, but have not received any response yet. I have even tried calling on the number provided on the website +1 (209) 920-7732 but no answer. Please let me know the tentative timeline. I’d really appreciate it. I look forward to hearing from you. Thank you. Regards
S.H.
GBHighly recommended! Everything was perfect! The specialist, Oliver, was very kind and patient emailing me back and forth regarding the availability of the mykita studio frame I wanted which was out of stock everywhere. He was able to place an order for me and I received it within the timeframe he suggested. Thanks a ton. I will definitely be back for another pair.
Heidi
AUOrdered some glasses on the 26th June… Ordered some glasses on the 26th June and its now 13th July and have not heard from anybody from specs collective even though I have also emailed them twice. At this point I'm beginning to believe and question if the company actually exists.