A Five Star ⭐️ Experience My experience today was certainly five stars! The customer service provided by Ray was superior!! He addressed all of my questions and concerns! Ray was also prompt, friendly and detail oriented! He made me feel confident in using their company for purchasing eyeglasses. The website and pricing was better than all of the others!! I will most definitely be ordering more frames in the near future! Thank you very much Ray!!

Extremely satisfied customer! I am extremely satisfied with the customer service I received from Ray and everyone else at Benesee Eyewear. I ordered a pair of glasses for my daughter and received the correct brand and model, but in the wrong color. My daughter was disappointed so I reached out to inquire about returning them. Ray promptly returned my email and agreed to send out the correct color version right away. I was pleasantly surprised with this outcome and even more surprised when he told me to keep the other set as spares. As someone who works in customer service I appreciate the steps this company has taken to care for their customers.

I misplaced a pair of Michael Kohrs… I misplaced a pair of Michael Kohrs sunglasses and have been hunting for a replacement for quite some time. I was cautious because I had never bought anything from this company before, but I was pleasantly delighted. This shop not only had them, but also mailed them out right away, and I got them in less than a week. They were completely new and in excellent condition.

Never received sunglasses or any response. Ordered a pair of Ray-Bans for a Christmas gift on Dec. 13th. They were guaranteed to arrive before Christmas. I haven't received them and it shows they never shipped them. I have emailed this company, (if it is even a legit company) and attempted to call their number multiple times with no response. The message on their number is sketchy and sounds very scam-like. The company is not in California like it says on the website, the credit card charge came from a location in Canada. I doubt we will ever hear from them and are contesting the charges with our credit card. BEWARE!

Because I couldn't find any frames I… Because I couldn't find any frames I liked at my optometrist's office, I purchased them online. Shopping on the Benesee Eyewear website was simple, and my order arrived in the timeframe indicated, with the glasses looking just as they did on the website. My glasses also came with the brand's case and lens towel, which was exactly what I expected when ordering from my own optometrist.