Jun Guerra
GBExcellent service and product knowledge… Excellent service and product knowledge on their Dita line. I’m very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I would also like to thank Kiara C. from their customer service department very pleasant and knowledgeable!
T Dunn
GBWebsite was easy to use Website was easy to use. I sent email and received answer within 24 hours. My order was received within an few days. The plus with then Designer Eyes is you have to sign for package, verifying delivery. The sunglasses I ordered were exactly as pictured. I am looking forward to wearing them.
Joan Henehan
GBCustomer Service is Paramount I ordered some hard-to-get (old stock) frames from the store in Century City, Los Angeles but was told a week later that the order had to be cancelled because the frames were discovered to be damaged. My refund was made immediately and I received a telephone call with the details of the cancellation. I greatly appreciate the excellent customer service that was rendered in finding the frames, placing the order and in the subsequent follow-up. Though I'm disappointed not to have the frames, I'll do business with this store again because of their attention and professionalism! Special thanks to Eric at that shop.
Benjamin Norris
GBGreat selection of authentic designer… Great selection of authentic designer frames. Prescription lens process takes a little longer than usual, but overall I’m very pleased with my new eyeglasses! Shipping consisted of quality/substantial packaging & my glasses arrived damage-free. Be prepared for 10-15 day wait, otherwise A+!!
Ray
GBVery slow to ship order! Order for 1 frame still not shipped after 12 days and multiple email inquiries. The phone number always goes to voicemail, they never answer. Not acceptable in this day and age, even during these Covid times. Time frame to ship out a simple order is unreasonably long, plus now they only offer ground shipping, causing further delays in receiving your order (at least 3-4 weeks, I’m 2 weeks in and still waiting for shipping confirmation).