Great glasses - great customer service I really loved the sunglasses I purchased but incorrectly ordered the wrong “tint”. Customer Service was very helpful regarding my exchange. When I messed up my exchange and complicated everything they were very helpful in effortlessly handling the situation and getting the right items back to me.

Let me start by saying this company is… Let me start by saying this company is just amazing! I have made multiple purchases from them and by far the best sunglasses and customer service. Keep up the great work!

A++ Customer Service 1 of 2 frames I ordered turned out to be out of stock. Jeza there reached out to me via email the day the first pair shipped clearly explaining my options. When I opted for an alternate frame I feel she went above and beyond to ensure I still got a frame I would love and they proceeded to ship out following day from the first pair. Customer service at this level deserves applause. Hats off to you Jeza & team. A++++

I own over 100 sunglasses from quay to… I own over 100 sunglasses from quay to gucci,Givenchy Amazon sunglasses etc..this was the first and last time I purchase from DIFF EYEWEAR ,they have horrible customer service,I tried contacting them which they only have email and they did not respond for days in which I was ordered the 1 pair which was the wrong style the other pair was ok..so I returned both pair in the 15 day return window..and they shorted me over 20$ on my return...never again and the quality was just ok

Brutal customer service and shipping times Seven weeks before basic readers were delivered. These were only delivered because I escalated it. Then they proceed to charge me duty because Diff rushed it with two day shipping and now they won’t refund me the shipping cost. I’ve taken my complaint to BBB for a refund. Crappiest customer service I’ve literally ever received