J. Murphy
GBI wanted to make an exchange today I wanted to make an exchange today. when I got on the website, I initially found the ability to make an easy exchange very difficult and frustrating. When I clicked on "contact us", I thought, "here we go with the runaround". Much to my surprise, Emma showed up on the "chat box" and was extremely helpful and patient! I took too long to find what I wanted to exchange, so my session expired. I got back on and then Mimi helped me through the rest of the process - & it was seamless! Both agents were awesome to work with! Thank you for proving me wrong and providing me with an unexpectedly delightful experience!
Taylor
CAThe Best. For the past 2 years I’ve been wearing a few different frames with the same style transparent green frames, so I expected these to blend in with my current lineup of glasses. My first day wearing these at work I received more compliments on my new glasses than any frame ever before. Then I got to brag they were actually officially licensed star wars frames. Very pleased. May the force be with you.
Priscilla McCue
GBStar Wars and Diff I purchased the original princess Leia rose gold eyeglasses from Diff as well as R2-D2 sunnies. I absolutely love them. High quality construction. The Leia glasses are prescription and the lenses came out great. I highly recommend Diff.
Customer
CABest sunglasses! I’ve bought quite a few pairs of sunglasses now through Diff, all have been so durable and still look good after lots of use. I got the extended warranty for one of the pairs that I knew I’d wear the most, I was moving and put my glasses in a spot that unfortunately ended up scratching the lens. I emailed about the warranty and only a few emails later I got a replacement pair, was by far the easiest warranty claim I’ve ever done! Highly recommend this company, I’m not sure that I will buy glasses from anyone else.
Paula Parisotto
GBCute glasses but average buying experience I bought four pairs of glasses. One reader, one sunny and two Rx. The readers and sunnies arrived as ordered. One Rx arrived in the wrong color and the other, too big. After being asked the photograph all of the received glasses with their serial number I was sent the correct color Rx, was told to keep the incorrect color and they’d send me up to $15 to have the too big glasses adjusted. The staff got back to me throughout the several week process fairly quickly and were quite nice. I get compliments on the Rx and readers fun styling. All in all, an average experience.