Paula Parisotto
GBCute glasses but average buying experience I bought four pairs of glasses. One reader, one sunny and two Rx. The readers and sunnies arrived as ordered. One Rx arrived in the wrong color and the other, too big. After being asked the photograph all of the received glasses with their serial number I was sent the correct color Rx, was told to keep the incorrect color and they’d send me up to $15 to have the too big glasses adjusted. The staff got back to me throughout the several week process fairly quickly and were quite nice. I get compliments on the Rx and readers fun styling. All in all, an average experience.
J. Murphy
GBI wanted to make an exchange today I wanted to make an exchange today. when I got on the website, I initially found the ability to make an easy exchange very difficult and frustrating. When I clicked on "contact us", I thought, "here we go with the runaround". Much to my surprise, Emma showed up on the "chat box" and was extremely helpful and patient! I took too long to find what I wanted to exchange, so my session expired. I got back on and then Mimi helped me through the rest of the process - & it was seamless! Both agents were awesome to work with! Thank you for proving me wrong and providing me with an unexpectedly delightful experience!
Taylor
CAThe Best. For the past 2 years I’ve been wearing a few different frames with the same style transparent green frames, so I expected these to blend in with my current lineup of glasses. My first day wearing these at work I received more compliments on my new glasses than any frame ever before. Then I got to brag they were actually officially licensed star wars frames. Very pleased. May the force be with you.
Priscilla McCue
GBStar Wars and Diff I purchased the original princess Leia rose gold eyeglasses from Diff as well as R2-D2 sunnies. I absolutely love them. High quality construction. The Leia glasses are prescription and the lenses came out great. I highly recommend Diff.
Tracy Rogers
CABrutal customer service and shipping times Seven weeks before basic readers were delivered. These were only delivered because I escalated it. Then they proceed to charge me duty because Diff rushed it with two day shipping and now they won’t refund me the shipping cost. I’ve taken my complaint to BBB for a refund. Crappiest customer service I’ve literally ever received