Lensmart is the best! Lensmart is one of the BEST places I have order glasses from before. Received them in a timely fashion. If you have any issues with glasses and needs to contact them they are really fast and professional on responding. Ordering prescription glasses here has been one of the easiest things I have ever done every easy putting in your prescription.

Awful customer service! Awful customer service!! They sent me through wrong pair (after waiting forever to receive them). They then sent me generic (probably automatic) replies to me asking when I will receive my new pair. I will never buy from them again.

Love getting my glasses from here Love getting my glasses from here, they always come and look so beautiful, I have yet to get a pair I didn't like. I started saving loads of money when I switched to lensmart, they have an unlimited selection of styles and colors and the prices are so great I can actually afford to have the styles I want when I want. Best of all lensmarts customer support is amazing. I received one set of glasses that had a loose screw that didn't want to go in the arm and they are sending me a brand new pair no cost. I recommend lensmart to anyone who needs new glasses!

The glasses were "Medium" width The glasses were "Medium" width, but were very large on my face. I tried to contact customer service, but was unable to do so online. Your return policy is vague anyway. I will throw away the glasses and make sure to never order again.

Best site I have found for glasses So many cute styles it's hard to decide lol. I gravitate more towards the frames with model pics. They are really helpful. So that's my only complaint, there are too many frames with no modeling pics! Edit: After reading some of the bad reviews below I want to add, I'm in the process of doing an exchange and it's going smoothly for me. I was sent a USPS return label. And it clearly states on their site, the 15 days is from the date of receiving package to your initial contact email. Follow the rules and you shouldn't have an issue.