Jordon Lakoduk
GBVery pleased repeat customer This is the fourth order from ContactLens.com and while I had found a cheaper price on some lenses elsewhere I contacted them and not only matched the price but they beat the other price altogether! Fantastic turnaround and prompt service is always experienced. Another successful order! Thank you ContactLens.com!!
Jack M
GBFour Stars Earned As Follows Four stars earned as follows: two for lowest price, zero for processing and shipping time, zero for quality control, and two for customer service. It took nine days to receive the order, and the lenses received did not match the prescription. But when the problem was brought to ContactLens’s attention, they corrected it promptly and courteously.
Rowdy
GBGreat customer service (even when things go off the rails) I'm a longtime customer. This year, I have been moving state to state throughout the summer. The last location I was in, I ordered contacts but had to leave before they arrived. Ack! They were returned to LensFast. I contacted the company and Melissa received the return and dispatched them to my new address! Very polite, helpful, and professional. The contacts are always in date and feel great!
SDesautels
GBCan't even get a status update I placed an order 4 days ago. I know this doesn't sound long, but normally this company is quick. My order was incorrect so they corrected and I haven't heard anything since. I'm not sure what the issue is, but I would have canceled my order if I had known it was going to take days just to process my order. I have called and left a message to get a status update and I've emailed 4 times. No response. I called today two different times and no one is available so I get sent to voicemail. I also paid extra for faster shipping and I'm still waiting. Feels like I'm being ripped off.
Gary
GBGreat prices Great prices, fast shipping, highly recommended!