I placed my order in early November &… I placed my order in early November & didn’t receive it until after the new year. I also feel like they made need some fine adjustments on the nose area & pressure point behind my ears. I have experienced some really pronounced indentation on my nose. So I feel like a local optical shops would work better for me. I won’t be sending them back to take care of these issues because of the time it would likely take.

Worst Online Shopping Experience I’ve Ever Had It took almost two months to receive my glasses. I emailed customer service around 10 times during that time, and only received 2-3 responses, and those only after several days. I never received confirmation emails or updates without asking several times. When the glasses arrived, they were extremely low quality—I’ve paid $20 for better glasses. I returned them, following the companies instructions, but have yet to receive my refund or any email update. In fact, the survey is the first automated message I’ve received from the company since I placed my order. Absolutely atrocious customer service.

Petite frames -- thank you! I appreciate that David Kind has a selection of adult frames for petite faces -- thank you! In addition, I have a really strong prescription and usually need to have lenses remade once or twice when I get new eyeglasses, but David Kind got the lenses perfect the first time. I am so thankful and so happy with my purchase!

Everything was smooth Everything was quick and easy to maneuver through the step. When I needed help the got back to me promptly and I live my glasses. I was out last night and took them off to read a menu and left them on a window sill. Luckily I went back to the restaurant and they were there. I was so relieved since I just got them and really liked them.

Great Quality Frames received in kit were of the highest quality. Limited selection, but the quality and styles offered make up for this to some extent. Good client service from the stylist; friendly interaction during a requested phone call needed for clarification. In the end, I was not able to move forward - but next time around I hope to find the right frames for my needs and try again.