Bruce Wallace
GBHappy "Kind" of Eyeglass Wearer I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little worn around the temples. My prescription recently changed, and I'm happily wearing another pair (same style) from David Kind. Also have single vision computer glasses from DK that are wonderful. Thank you, David Kind!
JD
GBAvoid For Rx Remarkably responsive service, but suboptimal quality of finished product. I am now skeptical about the quality of the lenses and accuracy by which a prescription can be filled off an online photo. After month of trying the provided Rx frames, Ive gone back to my old frames & lenses as they cause less eye strain despite the same prescription. I would caution anyone buying prescription glasses through this service.
customer
GBWorst Online Shopping Experience I’ve Ever Had It took almost two months to receive my glasses. I emailed customer service around 10 times during that time, and only received 2-3 responses, and those only after several days. I never received confirmation emails or updates without asking several times. When the glasses arrived, they were extremely low quality—I’ve paid $20 for better glasses. I returned them, following the companies instructions, but have yet to receive my refund or any email update. In fact, the survey is the first automated message I’ve received from the company since I placed my order. Absolutely atrocious customer service.
Geoff
GBHighly Recommend! The best frames I have ever had. The Wexler was titanium light and Japanese quality which is ideal for my high index Perscription. Very pleased with the frame and final glasses. Customer service was quick, kind, considerate and professional and quickly solved a fitting issue. Chat response is one of the best in the industry. I highly recommend David Kind!
customer
GBTightening up and new lenses are great Tightening up and new lenses are great. My small complaint is that the area inside the frame where it meets the lens was not cleaned up (they're clear frames). *EDIT* - quick response from Sami and offered to remedy the situation immediately. The team from DK has offered excellent customer service and I'll be buying another pair soon.