Pining for previous service experience I bought my last 2 frames from D/K, and I told everyone it was a 5+ star experience; however, this most recent experience is disappointing. There were long delays in communications, and my 2 recent messages have been unanswered for 2 weeks. I want to be a life-long D/K customer, and I'll always cheer for D/K success; however, I can't give a strong rating this time around.

Great customer service for broken glasses (my fault) Great customer service. Had a broken pair of glasses (my fault) and they helped me repair them for free. Very responsive, very friendly.

Outstanding speed from order to… Outstanding speed from order to delivery. Glasses were exactly as shown. Fit was just a bit off, nothing I couldn’t adjust on my own though. Overall, tremendously satisfied, this is my second pair of Kind’s. I regularly get compliments on the glasses.

I am buying all my glasses from David Kind Great service and knowledgeable employees. They were prompt to ship out try-on kit and helped me pick a pair of eyeglasses that fit my person the best. I would highly recommend them for your next eyeglasses purchase. Eyeglasses were of high quality material (Titanium/Acetate) and felt solid in hand. Lenses are very clear and have a good anti-reflective coating. Plus, they gave me a discount for turning in my old pair of glasses to donate to someone in need, so its a win-win. In addition, they offer a 10-year limited warranty for any manufacturing defects, so I can rest assured that David Kind stands behind their quality craftmanship.

Petite frames -- thank you! I appreciate that David Kind has a selection of adult frames for petite faces -- thank you! In addition, I have a really strong prescription and usually need to have lenses remade once or twice when I get new eyeglasses, but David Kind got the lenses perfect the first time. I am so thankful and so happy with my purchase!