outstanding sevice my second time using this company to order my glasses from and website and the service was outstanding from the time my order was placed all the way to deliver to my front door. An order confirmation was given and tracking code as well. Customer service was satisfying and understandable and contacted through email about my order. the wait was not long. My glasses are perfect. love them. Keep up the good work. Thank you Felicia Bowe

This is absolutely the lousiest return… This is absolutely the lousiest return policy I've seen in a very very long time. No information provided, no alternatives offered. First I had to chase cocoleni for order - it got stuck. Then I had to chase for the return order (twice). No response, no apologies, just a plain refund of 75%. Not even the option for 100% return was offered in case of an alternative purchase? Lousy, sloppy, non professional. Very dissapointed.

affordable and well timed shipping I basically shopped here because I wanted a pair of sunglasses with Rx lenses without paying a lot. I don't need designer glasses, just the basics. They were an excellent price and although it certainly isn't designer quality, it was an excellent price I felt good about.

Worth the Wait! My new glasses just came and they are, indeed, great! Except for a slight adjustment to make due to my slightly crooked nose 😊, the vision is great and the size & shape are wonderful for my petite face. My only issue is that It look almost 4 wks to receive my glasses (advised it would be 14 business days); however, Jana in Customer Support was great in responding to my emails & questions always within 24 hours. But I would still recommend this company and their products.

Bridge fits perfectly on my nose Bridge fits perfectly on my nose, as it is customised for me.My experience with Payne Glasses was excellent