The aids were only sound amplifiers The aids were only sound amplifiers. Could not hear voices clearly. Tried to return in the 45 day trial period but was told it started from the date of purchase not date of delivery. I missed return date by 2 days and didn't even have use of them. Would not last all day on a charge.

CAN NOT GET MY ORDER DELIVERED AS… CAN NOT GET MY ORDER DELIVERED AS PROMISED. NO ONE CAN TELL ME WHEN THEY WILL BE SHIPPED. 5 DAYS AGO THEY WERE ORDERED WITH BEING TOLD I WOULD GET SAME DAY DELIVERY? STILL SITTINGIN THEIR WAREHOUSE AND BEING TOLD SEVERAL TIMES DIFFERENT ANSWERS

I'm so disappointed I'm so disappointed. I've been calling & emailing customer service and they don't call back. I need help to use them. I give up! Now I want to return them but need customer service to email me or return my call. I really can't see that happening. I really don't want to throw away $299

Very Pleased with my Experience with… Very Pleased with my Experience with "BINOWAV" I had an issue with one of my Hearing Aids and was Promptly sent another Pair. Always Prompt Responses and Helpful. I can Honestly Recommend their product and their Great Caring Services. Juanita Plybon

Never again Not as good shipping policy as other companies. Sent a pair with Chinese shipping company that was impossible to track with up to date information. Sent a pair with a defective charger and stopped responding to emails to resolve the issue. Be aware