Mike Spence
GBMy overall experience was excellant I ordered a pair of Ray Ban RB2132 Wayfarer prescription glasses. I know some Ray Ban frames are now made in China. I asked where my RB2132's were made and they quickly replied it is the Italy product which I preferred. Maybe there is no difference, but I did get the Italy made frames. The timeline was 24 days from order to delivery but in the end, the product is as promised in the Ray Ban case and prescription was perfect. The Xtractive transition lenses work great also. The pricing was reasonable being I got some expensive options. I would order from them again.
Tenskye
GBCompletely Satisfied, Highly Recommend Sent frames to be filled with prescription. First experience buying glasses online and I was skeptical, but couldn't be more pleased with results. Received glasses within 2 weeks and no-line bifocals were perfect. Since lenses cost less than eyeglasses store, even got upgrades. Glass wearer for years and this was my easiest purchasing experience ever and with the best results. Will definitely be purchasing from Eyeglasses.com again!
Cody Gibbs
GBFirst Glasses Ever I LOVE THIS PLACE! Customer Service is prompt, understanding and very help full! Both pairs came with replacement lenses and discounts galore! Thank you eyeglasses.com! These are my first glasses ever and you made my transition into the seeing world painless and affordable.
MH
GBSCAM SITE - if you really need glasses go to Walmart Just like many others, I ordered my “in stock” frames in December, but I still don’t have them. It’s now March and they keep stringing me along saying that the frames have been backordered, and the manufacturer will have them at a later date. Well the thing is…these frames haven’t been produced in years! I asked them about that with the original delay, and they reassured me they could get the frames. So I waited. I had to contact them after the original deadline passed, which was February 29th. Then they stated it will be another month before they could get the frames…meanwhile I have no glasses and I used last year’s insurance to buy these. Unfortunately, due to lay offs in the tech industry, I no longer have eye insurance and now I have no glasses.
Ron G
GBScam - Misrepresents Inventory to Make Sales I ordered frames shown as "low inventory, order soon!" on the website. After a week, I asked about the status and was told that the frames were not in stock but were expected within the next week. The following day, I received an email saying the frames would arrive 2 months later. I cancelled the order. I then placed a second order for frames-- again, shown as "low inventory, order soon." Again, after a week I emailed to find out the status and was told that they were out of stock but Eyeglasses.com expected to have them in another week. In both cases, Eyeglasses.com knew the frames were out of stock and were not sure when they would receive inventory yet never updated the site to reflect that. I called to ask why the website doesn't accurately show the inventory status and was told that it updates every 24 hours. This clearly isn't true as it's been 2 weeks since I was told the first set of frames would not arrive for 2 months and the status never changed (still showing as "low inventory").