SCAM It has been a month and still nothing has shipped. I guess if you want your prescription expired before you get you glasses.... Update: I contested the charges and received an email from them. They claimed they sent me 2 emails from customer support informing me of shipping delays. I don't get why they would lie about something that is easily tracked but they apparently aren't very good scammers.

Compete scam Compete scam. Pkaced my order in March 2023, was told that the frame is back ordered and will be available on May 20. My card was charged and I accepted to wait. In early June my order was cancelled because “manufacturer discontinued this frame”. My payment was refunded but lower amount than what was paid. Stay away from this fraudulent and scamming business.

Couldn't even order Got all the way to the cart to look at the price as I am researching lens replacement companies. I saw a cleaning and alignment fee I did not ask for nor do I want. I am perfectly capable of cleaning my glasses. I emailed them about it and they informed me they "cannot" (they can, they just won't) remove the charge from my cart or tell me how to remove it causing me to not be able to order because I do not order with companies that charge hidden fees and then refuse to remove it or let the customer remove it. Another unprofessional "business" lurking around online. Looks like this company can only get orders if they pray on unsuspecting first time customer's orders. That's why I always check trust pilot and site jabber prior to conducting business.

Super long delivery and poor customer experience We paid the extra $9 for special handling/expedited service and still had to wait 3 weeks for delivery. We also did not receive the clip-ons that were supposed to come with the frames. When we tried to contact customer servie, the chat doesn't work and when you call...you wait on hold forever only to get an automated voice recording telling you to email them for help.

Completely Satisfied, Highly Recommend Sent frames to be filled with prescription. First experience buying glasses online and I was skeptical, but couldn't be more pleased with results. Received glasses within 2 weeks and no-line bifocals were perfect. Since lenses cost less than eyeglasses store, even got upgrades. Glass wearer for years and this was my easiest purchasing experience ever and with the best results. Will definitely be purchasing from Eyeglasses.com again!