Karen Milano
GBI ended up ordering the wrong lenses I ended up ordering the wrong lenses. Ordering bifocals and not progressives. I know I wear 2 different prescriptions so in my mind thats a bifocal so I'm upset with myself. Maybe receiving a picture of what to expect is better than words. I have ordered correctly in the past. They are ok for most tasks but I can't wear them at work due to focusing issues with computer screen and reading at 15 -18"..
Bruce Barton
GB2 successful purchases I had 2 pairs of very expensive frames with prescriptions that were out of date. Lensabl filled the orders perfectly. New lenses are just right. Love my "new" glasses! Price and service excellent.
Summer Hutchins
GBgreat The prescription sunglasses are perfect and they arrived way sooner than I ever expected. There were a lot of negative reviews so I was scared to try lensabl but I was really pleasantly surprised. Don’t let me ruin your life but I had a perfectly normal and good experience.
M Abaunza
GBWhen I called agent was great! When I called, she was very helpful and pleasant and she gave me the information that I needed to get my order worked on and shipped to me. However, I am very disappointed in the whole processing of the order and the fact that I was never contacted about the photo being rejected!!! I paid in September/October and sent glasses in January but wasn’t contacted by you as to why it was taking so long to process the order!
Jakkster
GB101 days to get my new glasses 101 days from acknowledging receipt of my glasses to replacements arriving. Their website says about 2 weeks. Plus over 20 chases, getting Better Business Bureau involved, and a registered letter to their CEO. Woeful customer service. If I hadn't kept chasing I think I would still be sitting waiting for replacements.