Robert Tomich
GBGot a pair of lenses made/installed on… Got a pair of lenses made/installed on a rimless montblanc frame of mine. The lenses were nice, transitions with polished edges. They did a good job, fit size and shape all perfect..it did have to go to its second level of creation due to whatever reason so it took a little longer than originally stated but everything turned out great. Not sure if I'd trust them with my cartier frames though..
Aleks Kirk
GBThe process tracking needs improvement The process tracking needs improvement. There is a slot in the order viewing that shows what step of the process the glasses are in before completion but it does not update. The product was of quality but there was no confirmation until the day of shipment
M Abaunza
GBWhen I called agent was great! When I called, she was very helpful and pleasant and she gave me the information that I needed to get my order worked on and shipped to me. However, I am very disappointed in the whole processing of the order and the fact that I was never contacted about the photo being rejected!!! I paid in September/October and sent glasses in January but wasn’t contacted by you as to why it was taking so long to process the order!
J ROD Jones
GBTook Way To Long I placed my order back in early December, two pairs of glasses of which one got broken while in processing at Lensable, only for it to take another two months to replace the broken pair and have them prescribed. I’m glad I was told what happened but then told me they are waiting for confirmation on replacement, like really?? I finally received my order 19th February. I felt given the time and the incident that occurred my order should’ve become priority but it seemed it just fell in line with the rest of their orders.
Erin Erb
GBEasy to order Easy to order, quick delivery, frames and lens look great!