The process tracking needs improvement The process tracking needs improvement. There is a slot in the order viewing that shows what step of the process the glasses are in before completion but it does not update. The product was of quality but there was no confirmation until the day of shipment

Absolutely terrible Absolutely terrible. Website says four to seven business days and I finally received my order after EIGHT WEEKS. One of the pairs wasn’t done correctly and the other pair was a pair of cheap readers they put my prescription in that kinda looked like the pair I sent it but were a totally different pair of glasses. Customer service it terrible, the phone and chat agents only have access to the same information you do on the website, so you have to wait for an email back to get any real information. I want MY glasses back! Not something that kinda of looks like them you picked up at the pharmacy counter.

I am delighted with my new lenses! I am delighted with my new lenses! I ordered 2 pair-one tinted, one clear. My vision is sharp and crystal clear with either. Uploading all my information was pretty straightforward and I got a quick response to the one question I had. Turn around time was very reasonable and I paid 1/2 the price for both pair that I was quoted for one locally. My vintage harlequin frames were treated with the utmost care and the two sturdy cases and eye glass care kits were a nice surprise. I could not be happier with my purchase. Excellent experience from start to finish.

Leasable has been taking longer and… Leasable has been taking longer and longer for their service. I paid the additional $10. (the 2nd time, paying for faster shipping). It took almost 2 weeks for my shipping box to arrive. It took a whole month to receive my order. Ordered March 20th, didn't receive my glasses until April 19th. The processing time has slowed down tremendously. This is about my 4th pair. I found sunglasses I wanted to order through leasable site, but I'm afraid they will take another month. Im quite disappointed in the decline of the service.

great The prescription sunglasses are perfect and they arrived way sooner than I ever expected. There were a lot of negative reviews so I was scared to try lensabl but I was really pleasantly surprised. Don’t let me ruin your life but I had a perfectly normal and good experience.