Avoid This Company! Would highly recommend to avoid them! It took well over a month to get my glasses back, not 4-7 days as they say. I would send them a note asking about status after hearing nothing. They would respond it should be done in 1-2 days and they would e-mail when sent. A week later, nothing so e-mailed them and they send nasty e-mail that I need to wait until they respond, after it has been a week later than they said they would respond. Then use excuse that it didn’t pass their high standards and are remaking them. They did this twice after week 2 and week 4. Finally after week 5 I was given notice they were sending them. Their pupil distance app didn’t work either. I would have been better off just paying a regular store the 30% I saved then use Lensabl. Never again!

101 days to get my new glasses 101 days from acknowledging receipt of my glasses to replacements arriving. Their website says about 2 weeks. Plus over 20 chases, getting Better Business Bureau involved, and a registered letter to their CEO. Woeful customer service. If I hadn't kept chasing I think I would still be sitting waiting for replacements.

great The prescription sunglasses are perfect and they arrived way sooner than I ever expected. There were a lot of negative reviews so I was scared to try lensabl but I was really pleasantly surprised. Don’t let me ruin your life but I had a perfectly normal and good experience.

2 successful purchases I had 2 pairs of very expensive frames with prescriptions that were out of date. Lensabl filled the orders perfectly. New lenses are just right. Love my "new" glasses! Price and service excellent.

A Pleasant Surprise I know it’s not much but I didn’t read the instructions for sending glasses — cases would not be returned. MINE WAS! Thank you!