Lexie Hearing

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3.00
Based on 19 Reviews

5

42.11%

4

5.26%

3

0.00%

2

15.79%

1

36.84%
About Lexie Hearing

Lexie HearingĀ® has introduced a revolutionary new way of ensuring that hearing aids are accessible to everyone through a first-of-its-kind subscription model. Clients subscribe to Lexie Hearing for all inclusive hearing care at only $49/mo x 24 for a pair of Bluetooth enabled hearing aids and access to the Lexie mobile app. The subscription includes the regular delivery of batteries and other hearing aid accessories, insurance for breakages and losses, and most importantly Lexie Care - unlimited, real-time video or voice support from a hearing expert. Through the use of smart technology and remote care, Lexie Hearing has brought medical-grade, direct-to-consumer hearing aids to the US market, at 80% less than the average cost of hearing aids.

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Georgia Stevens
GB

Patrick went over and above to help me Patrick went over and above to help me. He was amazing!!

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Carolyn Sheetz
GB

Lexie hearing aids are the best! Lexie hearing aids are the best I've ever had. I can hearing better now, things I haven't heard in many years. TV is enjoyable now!

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Anthony Barreiro
GB

The service person I spoke to her name… The service person I spoke to her name was Jane was knowledgeable and well spoken and knew exactly what to tell me to help her identify my request really great service Tony

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John
GB

Lexie B1 by Bose Hearing Aid - Failed Product & Support While the product (B1 by Bose) is decent, the reliability is poor to unacceptable. The wires fail regularly and as mentioned by many people, are not a warranty item and need to be purchased at $50 each failure (I have had 3 failed). Unfortunately this is not the only problem, customer service and shipping are also very poor. I have been waiting for nearly 4 weeks from my purchase date to receive a replacement wire. The part has been shipped twice and because Lexie only uses USPS, they have no idea why the part has not been delivered. They insist that they are only able to ship via USPS and also insist that it's not their problem that the USPS can not complete a delivery to my mailbox in a condo building (normal keyed cluster mailbox). Lexie was unwilling to do anything to expedite shipping on the third attempt. To make matters worse, Bose the manufacturer was my initial experience with the product that also failed. They offered a refund if I returned the original (failed) set and re-purchased from Lexie which I did. It was returned in September 2022 and now at the end of January 2023, Bose says they have no idea why they have not issued my credit only to confirm that its a "really long time". This business partnership between Bose and Lexie seems like a scam. They do not stand behind the product at all, offer "Worst in Class" customer service and are unable to refund money that they agree is not theirs. As I stated earlier, the product when it works is decent and a good value. Unfortunately, the product requires support which is non existent. Have a Great Day! John Butler

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Zander Olwage
ZA

Loving Was great no problems, needed help and help was provided. Devices works amazingly!!!

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