Michael Ball
GBPoor build quality I have the B1's and The volume down on my right hearing aid stopped working after about 3 weeks, the left just started shutting off whenever I touched my ear and would then start again, but would default the volume to almost zero. You have to send them in to be serviced and there no guarantee they will cover anything under warranty not to mention you have no clue how long you'll need to survive without hearing. As far as amplification, I would rate them a 4 and build quality and support a 1.
Barbara Feldman
GBHorrible customer service Horrible customer service. Bought mine from Bose, who was taken over by Lexie ONE WEEK LATER and sold to me without full disclosure. Now the hearing aids are failing; sound quality has eroded and become tinny, one or the other goes mute intermittently, had to replace both wires, battery in the left one wears out twice as fast as the right even when I replace both at the same time. Lexie says call Bose. Bose says call Lexie. Neither will take responsibility. An utter disgrace.
Zander Olwage
ZALoving Was great no problems, needed help and help was provided. Devices works amazingly!!!
Mike
GBI regret my purchase These screech and squeal upon certain sounds and whenever anything gets near them…hands, coat collars, seat-backs, etc. it’s so loud that people around you will hear it. Have tried every option and nothing works…none of the other domes, no settings, nothing. Phone streaming has so much static I had to stop using it. Lexie makes claims of their customer support - I claim BS. I emailed them twice with not even a reply. Tried their instagram account and no reply there either. I regret my purchase.
Jerome Bloomer
GBFor what they are I have not worn hearing aid in the past. I didn't know what to expect or what they would sound like. I find them comfortable when I got the right earpiece that fit me. Over all they have been very good. Once I get used to wearing hearing aids I will look for better quality aids (Bluetooth streaming and rechargeable batteries). For what they are I'll give them 5 stars because they work as advertised.