Lexie Hearing

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3.00
Based on 19 Reviews

5

42.11%

4

5.26%

3

0.00%

2

15.79%

1

36.84%
About Lexie Hearing

Lexie Hearing® has introduced a revolutionary new way of ensuring that hearing aids are accessible to everyone through a first-of-its-kind subscription model. Clients subscribe to Lexie Hearing for all inclusive hearing care at only $49/mo x 24 for a pair of Bluetooth enabled hearing aids and access to the Lexie mobile app. The subscription includes the regular delivery of batteries and other hearing aid accessories, insurance for breakages and losses, and most importantly Lexie Care - unlimited, real-time video or voice support from a hearing expert. Through the use of smart technology and remote care, Lexie Hearing has brought medical-grade, direct-to-consumer hearing aids to the US market, at 80% less than the average cost of hearing aids.

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Barbara Feldman
GB

Horrible customer service Horrible customer service. Bought mine from Bose, who was taken over by Lexie ONE WEEK LATER and sold to me without full disclosure. Now the hearing aids are failing; sound quality has eroded and become tinny, one or the other goes mute intermittently, had to replace both wires, battery in the left one wears out twice as fast as the right even when I replace both at the same time. Lexie says call Bose. Bose says call Lexie. Neither will take responsibility. An utter disgrace.

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julio maldonado
GB

The hearing aide doesn't sync properly… The hearing aide doesn't sync properly to your phone. I can't be used if it's not synced.

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Jerome Bloomer
GB

For what they are I have not worn hearing aid in the past. I didn't know what to expect or what they would sound like. I find them comfortable when I got the right earpiece that fit me. Over all they have been very good. Once I get used to wearing hearing aids I will look for better quality aids (Bluetooth streaming and rechargeable batteries). For what they are I'll give them 5 stars because they work as advertised.

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Gerrit Barrere
GB

Great hardware and customer service, mediocre app The B2's are great hearing aids. They restored the crispness and definition to my hearing which has been deteriorating for several years. The performance and customizability are excellent. It's very nice not to have to depend on an audiologist for adjustments. They are comfortable and hardly noticeable after a few minutes. Battery life is more than adequate; they're only down to about 40% after using them all day. But the phone app is weak. It didn't connect reliably to two different Android phones (versions 9 and 13), despite spending over an hour with Support on the phone, and the tone control is a simple "bass/treble" slider instead of a multi-band equalizer. Customer support is great though. Very responsive, actual people answer the phone, and agent Jane Zwane was patient, dedicated, and a pleasure to work with. She and the hardware get five stars but the app only two, which I guess makes four overall.

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Zander Olwage
ZA

Loving Was great no problems, needed help and help was provided. Devices works amazingly!!!

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