For what they are I have not worn hearing aid in the past. I didn't know what to expect or what they would sound like. I find them comfortable when I got the right earpiece that fit me. Over all they have been very good. Once I get used to wearing hearing aids I will look for better quality aids (Bluetooth streaming and rechargeable batteries). For what they are I'll give them 5 stars because they work as advertised.

Horrible customer service Horrible customer service. Bought mine from Bose, who was taken over by Lexie ONE WEEK LATER and sold to me without full disclosure. Now the hearing aids are failing; sound quality has eroded and become tinny, one or the other goes mute intermittently, had to replace both wires, battery in the left one wears out twice as fast as the right even when I replace both at the same time. Lexie says call Bose. Bose says call Lexie. Neither will take responsibility. An utter disgrace.

The best! The best! I have lost 2 pairs of Lexies and had to reprogram my app. I could not have done it without the help from Jane @ the Lexie company this last time. She has was very patient and calm with me. I would not have any other brand than Lexies. I LOVE them. The fact that I can set up specific situations such as church, movies, outdoor, etc is invaluable. Nothing for me but Lexies. Thank you, Jane!

While it took a bit to get in touch…great service While it took a bit to get in touch with them. Messaging them on Facebook did the trick. I talked to Caleb who did an awesome job removing my problem. He was really polite and it ended up being a great experience. Thanks!

The hearing aide doesn't sync properly… The hearing aide doesn't sync properly to your phone. I can't be used if it's not synced.