Kyle
GBAbsolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.
JeffE
GBI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.
Russell Pfund
GBGreat price quality, easy service...would highly recommend If you are offered a discount make sure you ask what the discount is applied to. I was disappointed to find out that it only applied to a portion of my total... However, I learned later that the additional monies was refunded. I couldn't have been more pleased. Thanks Adseyeware...
Jason waldie
AUHello Hello. I found your company a pleasure to deal with. Your staff were very helpful and seemed to know their stuff. My only comment would be that I was dealing with you from overseas, which required a bank transfer for the payment. When dealing with overseas clients, I would recommend that you advise us that we can pay via PayPal. This way is both easier, cheaper and faster for me. Unfortunately I only found out after I'd transferred the money that this option was available. Otherwise you get a big thumbs up from me. Regards.
Tim Robins
GBBeware of ADS I've been a customer for years. Since COVID, the company is non functional. No one answers the phone or returns voicemail. I finally got the cell of one person who tried to help me with an order, but over a month later I still don't have my order AND they cancelled part of the order as they tried 3 times to make the lenses and gave up. This lens was something I'd ordered many times in the past. My suggestion is find another vendor. This company is effectively closed.