JeffE
GBI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.
Russell Pfund
GBGreat price quality, easy service...would highly recommend If you are offered a discount make sure you ask what the discount is applied to. I was disappointed to find out that it only applied to a portion of my total... However, I learned later that the additional monies was refunded. I couldn't have been more pleased. Thanks Adseyeware...
Jamey Mauldin
GBJust like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!
Sue
GBSports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.
Mike J
SGOrdered RX glasses Sep 7 Ordered RX glasses Sep 7. Apart from an automated reply, after 2.5 weeks have heard nothing further from this company despite sending six emails and multiple int'l calls. They do not answer their phone and voicemail has been disabled. I also sent my prescription and measurement data, but received no reply or acknowledgment. I have no idea whether ADS is working on my order or even still in business. It's like they do not exist. Advise you to find another seller.