Nick Scalese
GBvery very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.
Kyle
GBAbsolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.
Mike J
SGOrdered RX glasses Sep 7 Ordered RX glasses Sep 7. Apart from an automated reply, after 2.5 weeks have heard nothing further from this company despite sending six emails and multiple int'l calls. They do not answer their phone and voicemail has been disabled. I also sent my prescription and measurement data, but received no reply or acknowledgment. I have no idea whether ADS is working on my order or even still in business. It's like they do not exist. Advise you to find another seller.
David Trebacz
GBSecond time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.
Dang_Tried_To_Save_A_Buck
GBPlaced an order then tried to make me… Placed an order then tried to make me fill out a verification form including drivers license. If you look up address listed on site it's a storage unit so yea, scam site. Whoops. Now I have to watch my account for fraudulent charges, possible cancel card. Ugh. How these sites get away with this stuff for so long.