Deepak M
USFAKE OR REAL OAKLEY Rx LENSES - WISH I KNEW FAKE OR REAL OAKLEY Rx LENSES? I can''t seem to get a response from them. While they do the work after they take the money, the team seems to be unresponsive and uncoordinated regularly. It requires multiple calls and emails to communicate the same thing again and again. My Oakley sunglasses were sent for Oakley prescription lens replacement. The job was completed in almost 4 weeks after multiple emails and calls providing the same prescription information - it's like they go through amnesia daily or just play dumb! Sunglasses were sent back supposedly with Oakley prescription lenses but no certificate of authenticity( one would think) or Lens Warranty Card (one would expect) or care instructions or even a cleaning cloth accompanied them. Multiple emails to Manager asking how do I now the lenses are actually Oakley have not been answered. Now, what would one think about authenticity? I paid a decent amount ($272) for the replacement and now here I write this, unsure of whether what I received is real or fake. I am planning to take them to a Oakley store/re-sellers to validate. Will update review if I ever hear back from them or get the lenses authenticated. May be local LensCrafter is the way to go - at least you know what you are getting.
Kelly S
USBest lenses, awesome color I have a very high prescription and with the type of sunglasses I wanted they do wrap around the eye. ADS specializes in these types of lenses for prescription but there is still some bubbly “fisheye” effect, not as bad as one would expect though. I will say they have the best lenses I’ve ever looked through, I would say even better than Oakley’s lenses with more options too! The colors are amazing when viewing through my Trivex Copper/brown polarized lenses. 4/5, the only thing setting them away from a 5 is the fisheye effect I get.
Nick Scalese
USvery very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.
Jamey Mauldin
USJust like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!
JeffE
USI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.