Kyle
GBAbsolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.
KEVIN MONEY
GBAlmost perfect: Need way to check order status online ADS Sports Eyewear site was easy too use and when I asked a question the response was immediate and answered everything to my satisfaction. The only reason I went for 4 stars instead of 5 was it would be nice to have a way to check the status of an order on the website without having to email someone at the company. Once you order, it feels like your order goes into the void with no way to know what is happening unless you send an email asking for a status update. Short of that everything was great and I'm am extremely happy with my purchase.
Sue
GBSports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.
Jason waldie
AUHello Hello. I found your company a pleasure to deal with. Your staff were very helpful and seemed to know their stuff. My only comment would be that I was dealing with you from overseas, which required a bank transfer for the payment. When dealing with overseas clients, I would recommend that you advise us that we can pay via PayPal. This way is both easier, cheaper and faster for me. Unfortunately I only found out after I'd transferred the money that this option was available. Otherwise you get a big thumbs up from me. Regards.
KIM CHIN
GBMy eyes are happy so I am happy My eyes are happy so I am happy. Living in California means lots of sunshine so sunglasses are a must. But with myopia and astigmatism, many eyewear stores will only suggest very conservative looking frames. ADS' highly informative website and broad range of sports frames gave me confidence to try them out. Turns out their ordering process was very detailed which further bolstered my confidence that this company knows what they're doing. I am definitely returning next year to get another great looking, functional, and affordable pair of glasses.