Gale W
GBI paid for my prescription sunglasses and still don't have them I paid for my prescription sunglasses approximately 6 weeks ago. They said delivery 10-12 days. At 21 days they didn't answer an email on the status. Got through on day 22 and was told the glasses broke in grinding and would ship within 2-3 days. One more follow-up and they said would ship next day and send confirmation number. NOTHING. Now 6 weeks...emails for status go unanswered. Complete SCAM IMHO! I will never use them again. I would never recommend them.
Tim Robins
GBBeware of ADS I've been a customer for years. Since COVID, the company is non functional. No one answers the phone or returns voicemail. I finally got the cell of one person who tried to help me with an order, but over a month later I still don't have my order AND they cancelled part of the order as they tried 3 times to make the lenses and gave up. This lens was something I'd ordered many times in the past. My suggestion is find another vendor. This company is effectively closed.
Jason waldie
AUHello Hello. I found your company a pleasure to deal with. Your staff were very helpful and seemed to know their stuff. My only comment would be that I was dealing with you from overseas, which required a bank transfer for the payment. When dealing with overseas clients, I would recommend that you advise us that we can pay via PayPal. This way is both easier, cheaper and faster for me. Unfortunately I only found out after I'd transferred the money that this option was available. Otherwise you get a big thumbs up from me. Regards.
Nick Scalese
GBvery very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.
Dang_Tried_To_Save_A_Buck
GBPlaced an order then tried to make me… Placed an order then tried to make me fill out a verification form including drivers license. If you look up address listed on site it's a storage unit so yea, scam site. Whoops. Now I have to watch my account for fraudulent charges, possible cancel card. Ugh. How these sites get away with this stuff for so long.