I paid for my prescription sunglasses and still don't have them I paid for my prescription sunglasses approximately 6 weeks ago. They said delivery 10-12 days. At 21 days they didn't answer an email on the status. Got through on day 22 and was told the glasses broke in grinding and would ship within 2-3 days. One more follow-up and they said would ship next day and send confirmation number. NOTHING. Now 6 weeks...emails for status go unanswered. Complete SCAM IMHO! I will never use them again. I would never recommend them.

Shipping Screwed Up I have bought prescription lenses numerous times from ADS and until my last transaction, had a positive experience. My last transaction was shipped to the incorrect address. I alerted the staff to this, and the excuse I got was that on their internal system, it showed the address they shipped to. The address I specified was printed on the receipt so there is a problem with their system. This is not my problem and I'm not interested in why it was incorrectly shipped. I was able to recover the item and have it forwarded to me, but it's resulted in an an additional two weeks to receive the item. I was in a hurry to get item for a golf trip so the delay was very disappointing. I received a sincere apology, but unfortunately an apology doesn't do anything to help my situation. I believe in retail, when the vendor makes a mistake they have to stand behind it and make a gesture like a store credit and provide an assurance that they will do whatever it takes to make sure I be whole in case the goods can't be recovered.

Best lenses, awesome color I have a very high prescription and with the type of sunglasses I wanted they do wrap around the eye. ADS specializes in these types of lenses for prescription but there is still some bubbly “fisheye” effect, not as bad as one would expect though. I will say they have the best lenses I’ve ever looked through, I would say even better than Oakley’s lenses with more options too! The colors are amazing when viewing through my Trivex Copper/brown polarized lenses. 4/5, the only thing setting them away from a 5 is the fisheye effect I get.

Sports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.

Just like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!