I’m pretty sure this is a fake company I’m pretty sure this is a fake company. I placed an order back in March and I never even received a confirmation but they did take my money out of my account. I reached out to them via email multiple times and I still heard nothing back. I’ve even threaten them with a charge back and still nothing

I ordered the exact same lenses 2 years … I ordered the exact same lenses 2 years ago, and they have lasted through every successful (and a few unsuccessful) adventure! Hiking, biking, skiing, running, playing with toddlers, wrestling with boys -- these lenses have held up SO WELL. The price was significantly less than the off-line retailer quoted me, and I'm so glad I took a chance. The quality is great!!

Ordered RX glasses Sep 7 Ordered RX glasses Sep 7. Apart from an automated reply, after 2.5 weeks have heard nothing further from this company despite sending six emails and multiple int'l calls. They do not answer their phone and voicemail has been disabled. I also sent my prescription and measurement data, but received no reply or acknowledgment. I have no idea whether ADS is working on my order or even still in business. It's like they do not exist. Advise you to find another seller.

Sports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.

Shipping Screwed Up I have bought prescription lenses numerous times from ADS and until my last transaction, had a positive experience. My last transaction was shipped to the incorrect address. I alerted the staff to this, and the excuse I got was that on their internal system, it showed the address they shipped to. The address I specified was printed on the receipt so there is a problem with their system. This is not my problem and I'm not interested in why it was incorrectly shipped. I was able to recover the item and have it forwarded to me, but it's resulted in an an additional two weeks to receive the item. I was in a hurry to get item for a golf trip so the delay was very disappointing. I received a sincere apology, but unfortunately an apology doesn't do anything to help my situation. I believe in retail, when the vendor makes a mistake they have to stand behind it and make a gesture like a store credit and provide an assurance that they will do whatever it takes to make sure I be whole in case the goods can't be recovered.