very very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.

Just like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!

Ordered RX glasses Sep 7 Ordered RX glasses Sep 7. Apart from an automated reply, after 2.5 weeks have heard nothing further from this company despite sending six emails and multiple int'l calls. They do not answer their phone and voicemail has been disabled. I also sent my prescription and measurement data, but received no reply or acknowledgment. I have no idea whether ADS is working on my order or even still in business. It's like they do not exist. Advise you to find another seller.

Placed an order then tried to make me… Placed an order then tried to make me fill out a verification form including drivers license. If you look up address listed on site it's a storage unit so yea, scam site. Whoops. Now I have to watch my account for fraudulent charges, possible cancel card. Ugh. How these sites get away with this stuff for so long.

I am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.