Tim Robins
GBBeware of ADS I've been a customer for years. Since COVID, the company is non functional. No one answers the phone or returns voicemail. I finally got the cell of one person who tried to help me with an order, but over a month later I still don't have my order AND they cancelled part of the order as they tried 3 times to make the lenses and gave up. This lens was something I'd ordered many times in the past. My suggestion is find another vendor. This company is effectively closed.
Dang_Tried_To_Save_A_Buck
GBPlaced an order then tried to make me… Placed an order then tried to make me fill out a verification form including drivers license. If you look up address listed on site it's a storage unit so yea, scam site. Whoops. Now I have to watch my account for fraudulent charges, possible cancel card. Ugh. How these sites get away with this stuff for so long.
Kyle
GBAbsolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.
KIM CHIN
GBMy eyes are happy so I am happy My eyes are happy so I am happy. Living in California means lots of sunshine so sunglasses are a must. But with myopia and astigmatism, many eyewear stores will only suggest very conservative looking frames. ADS' highly informative website and broad range of sports frames gave me confidence to try them out. Turns out their ordering process was very detailed which further bolstered my confidence that this company knows what they're doing. I am definitely returning next year to get another great looking, functional, and affordable pair of glasses.
JeffE
GBI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.