JeffE
GBI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.
KARL STOUPA
GBLove there web site Love there web site , like the way when you change color in the lens you can see it on the type of glasses you have selected ! I forgot to give them my discount code and when asked they gave it to me anyway ! only one negative wanted an extra set of gaskets and they forgot ( riding glasses ) would shop again with them ...
David Trebacz
GBSecond time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.
Sue
GBSports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.
Deepak M
GBFAKE OR REAL OAKLEY Rx LENSES - WISH I KNEW FAKE OR REAL OAKLEY Rx LENSES? I can''t seem to get a response from them. While they do the work after they take the money, the team seems to be unresponsive and uncoordinated regularly. It requires multiple calls and emails to communicate the same thing again and again. My Oakley sunglasses were sent for Oakley prescription lens replacement. The job was completed in almost 4 weeks after multiple emails and calls providing the same prescription information - it's like they go through amnesia daily or just play dumb! Sunglasses were sent back supposedly with Oakley prescription lenses but no certificate of authenticity( one would think) or Lens Warranty Card (one would expect) or care instructions or even a cleaning cloth accompanied them. Multiple emails to Manager asking how do I now the lenses are actually Oakley have not been answered. Now, what would one think about authenticity? I paid a decent amount ($272) for the replacement and now here I write this, unsure of whether what I received is real or fake. I am planning to take them to a Oakley store/re-sellers to validate. Will update review if I ever hear back from them or get the lenses authenticated. May be local LensCrafter is the way to go - at least you know what you are getting.