Nick Scalese
GBvery very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.
Tim Robins
GBBeware of ADS I've been a customer for years. Since COVID, the company is non functional. No one answers the phone or returns voicemail. I finally got the cell of one person who tried to help me with an order, but over a month later I still don't have my order AND they cancelled part of the order as they tried 3 times to make the lenses and gave up. This lens was something I'd ordered many times in the past. My suggestion is find another vendor. This company is effectively closed.
Mike J
SGOrdered RX glasses Sep 7 Ordered RX glasses Sep 7. Apart from an automated reply, after 2.5 weeks have heard nothing further from this company despite sending six emails and multiple int'l calls. They do not answer their phone and voicemail has been disabled. I also sent my prescription and measurement data, but received no reply or acknowledgment. I have no idea whether ADS is working on my order or even still in business. It's like they do not exist. Advise you to find another seller.
David Trebacz
GBSecond time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.
Jason waldie
AUHello Hello. I found your company a pleasure to deal with. Your staff were very helpful and seemed to know their stuff. My only comment would be that I was dealing with you from overseas, which required a bank transfer for the payment. When dealing with overseas clients, I would recommend that you advise us that we can pay via PayPal. This way is both easier, cheaper and faster for me. Unfortunately I only found out after I'd transferred the money that this option was available. Otherwise you get a big thumbs up from me. Regards.