Tim Robins
GBBeware of ADS I've been a customer for years. Since COVID, the company is non functional. No one answers the phone or returns voicemail. I finally got the cell of one person who tried to help me with an order, but over a month later I still don't have my order AND they cancelled part of the order as they tried 3 times to make the lenses and gave up. This lens was something I'd ordered many times in the past. My suggestion is find another vendor. This company is effectively closed.
KEVIN MONEY
GBAlmost perfect: Need way to check order status online ADS Sports Eyewear site was easy too use and when I asked a question the response was immediate and answered everything to my satisfaction. The only reason I went for 4 stars instead of 5 was it would be nice to have a way to check the status of an order on the website without having to email someone at the company. Once you order, it feels like your order goes into the void with no way to know what is happening unless you send an email asking for a status update. Short of that everything was great and I'm am extremely happy with my purchase.
KARL STOUPA
GBLove there web site Love there web site , like the way when you change color in the lens you can see it on the type of glasses you have selected ! I forgot to give them my discount code and when asked they gave it to me anyway ! only one negative wanted an extra set of gaskets and they forgot ( riding glasses ) would shop again with them ...
David Trebacz
GBSecond time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.
Kyle
GBAbsolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.