Sports glasses I ordered sports glasses for my son. The ordering process was fairly easy. The staff at ADS were very helpful during this process. I was happy with this part of the experience. The glasses arrived and my son says they are different when he puts them on. He says his vision is not what he is used to with his other glasses. I have no way of knowing if they got the correct prescription for his glasses as I am not the person wearing them. I may need to return them.

Shipping Screwed Up I have bought prescription lenses numerous times from ADS and until my last transaction, had a positive experience. My last transaction was shipped to the incorrect address. I alerted the staff to this, and the excuse I got was that on their internal system, it showed the address they shipped to. The address I specified was printed on the receipt so there is a problem with their system. This is not my problem and I'm not interested in why it was incorrectly shipped. I was able to recover the item and have it forwarded to me, but it's resulted in an an additional two weeks to receive the item. I was in a hurry to get item for a golf trip so the delay was very disappointing. I received a sincere apology, but unfortunately an apology doesn't do anything to help my situation. I believe in retail, when the vendor makes a mistake they have to stand behind it and make a gesture like a store credit and provide an assurance that they will do whatever it takes to make sure I be whole in case the goods can't be recovered.

Absolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.

Hello Hello. I found your company a pleasure to deal with. Your staff were very helpful and seemed to know their stuff. My only comment would be that I was dealing with you from overseas, which required a bank transfer for the payment. When dealing with overseas clients, I would recommend that you advise us that we can pay via PayPal. This way is both easier, cheaper and faster for me. Unfortunately I only found out after I'd transferred the money that this option was available. Otherwise you get a big thumbs up from me. Regards.

My eyes are happy so I am happy My eyes are happy so I am happy. Living in California means lots of sunshine so sunglasses are a must. But with myopia and astigmatism, many eyewear stores will only suggest very conservative looking frames. ADS' highly informative website and broad range of sports frames gave me confidence to try them out. Turns out their ordering process was very detailed which further bolstered my confidence that this company knows what they're doing. I am definitely returning next year to get another great looking, functional, and affordable pair of glasses.