Absolutely zero communication from… Absolutely zero communication from them. I understand that right now the world is struggling. But all I want is someone to respond. I ordered some sunglasses on the 16th July. Non prescription. I received an email telling me my order was being processed. Since then I’ve heard nothing. I’ve emailed them 5 times and I’ve even used the live chat on the website, but still nothing. I’m at a loss for what to do if I’m honest? Right now all I have is an email saying adseyewear have taken my money. If anything I hope this review will get me a response. Otherwise I’ll have to cancel the payment. I would like to leave something positive, but unfortunately I can’t.

Just like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!

Shipping Screwed Up I have bought prescription lenses numerous times from ADS and until my last transaction, had a positive experience. My last transaction was shipped to the incorrect address. I alerted the staff to this, and the excuse I got was that on their internal system, it showed the address they shipped to. The address I specified was printed on the receipt so there is a problem with their system. This is not my problem and I'm not interested in why it was incorrectly shipped. I was able to recover the item and have it forwarded to me, but it's resulted in an an additional two weeks to receive the item. I was in a hurry to get item for a golf trip so the delay was very disappointing. I received a sincere apology, but unfortunately an apology doesn't do anything to help my situation. I believe in retail, when the vendor makes a mistake they have to stand behind it and make a gesture like a store credit and provide an assurance that they will do whatever it takes to make sure I be whole in case the goods can't be recovered.

Best lenses, awesome color I have a very high prescription and with the type of sunglasses I wanted they do wrap around the eye. ADS specializes in these types of lenses for prescription but there is still some bubbly “fisheye” effect, not as bad as one would expect though. I will say they have the best lenses I’ve ever looked through, I would say even better than Oakley’s lenses with more options too! The colors are amazing when viewing through my Trivex Copper/brown polarized lenses. 4/5, the only thing setting them away from a 5 is the fisheye effect I get.

FAKE OR REAL OAKLEY Rx LENSES - WISH I KNEW FAKE OR REAL OAKLEY Rx LENSES? I can''t seem to get a response from them. While they do the work after they take the money, the team seems to be unresponsive and uncoordinated regularly. It requires multiple calls and emails to communicate the same thing again and again. My Oakley sunglasses were sent for Oakley prescription lens replacement. The job was completed in almost 4 weeks after multiple emails and calls providing the same prescription information - it's like they go through amnesia daily or just play dumb! Sunglasses were sent back supposedly with Oakley prescription lenses but no certificate of authenticity( one would think) or Lens Warranty Card (one would expect) or care instructions or even a cleaning cloth accompanied them. Multiple emails to Manager asking how do I now the lenses are actually Oakley have not been answered. Now, what would one think about authenticity? I paid a decent amount ($272) for the replacement and now here I write this, unsure of whether what I received is real or fake. I am planning to take them to a Oakley store/re-sellers to validate. Will update review if I ever hear back from them or get the lenses authenticated. May be local LensCrafter is the way to go - at least you know what you are getting.