Michael cates
GBMy lenses were not as I ordered them My lenses were not as I ordered them, I sent them back and the communication with VS eye wear was horrible. I was made to feel like I was bugging them by wanting to know about my glasses. I received my glasses back and still no bi-focal. I'm not sending them back because I don't want to go through the trouble of dealing with them.Their customer service needs some serious training.
Kenneth Zarhelm
GBBad quality frame and lenses I recently receive my $204.00 prescription safety glasses from this small company and they were the worst RX glasses every. THEY WERE VERY WIDE AND WOBBLED ON MY FACE. Also my vision from the lenses were a bit distorted. Just poor quality. I would have been better off purchasing these from my local Walmart Optical Center. I ordered prescription eye glasses from Walmart before and never had a problem. Always great quality. Hard lesson learned.
Joel Davis
GBZero stars!!! Zero stars!!! Ok, for first. I ordered 2 pairs of glasses. One cheaper,($78.24.) Second pair was($234.00.) We paid separate shipping for each pair. Understanding the more expensive pair would take time. And also with the understanding the less expensive pair would arrive within 7 to ten days, per your website. After three and a half weeks we called your company and had discouragement. VS Eyewear explained that their lab was behind. And had not started production. At that time we asked for a refund. They blatantly denied the refund, saying lenses were in process and once they were in process there was no refund. Finally after five weeks of waiting. And listening to factitious and belittling responses from Mike DeMasi and Tara Demasi. I received one pair of glasses (the cheaper ones.) That were to order. The more expensive ones were most definitely not! We ordered 47-16-130 for both. And recieved not that. This company is seething with incompetence. And knowing the arrogance of the owners of this company, and having the displeasure of concordance. I doubt that they have the ability to reconcile. If anyone has questions or concerns about my review. joeldavis277 @gmail.com . I have all related correspondences and receipts. To fortify my anger towards VS Eyewear.
Castor, Jr. Bruce
GBMeasure carefully, excellent result will follow If the customer has the proper measurements, these will fit perfectly. The pair I received, after careful measurement and review of the website inventory, fit perfectly. I don’t feel I “settled” for “good enough.” To the contrary, my clip ons look so good, they appear made for my glasses, and look great.
East Coast Customer
GBMy mistake: Metal Safety Frame RX-533 62/37-16-145mm First time with a mail order prescription. Not being familiar with the sizing, I ordered the wrong size frame. They turned out to be huge on my above average head size for a 6'2", 180 lb male. Owner did a nice job of responding and offered a credit on the frame, but felt it wasn't worth going through the process. I take responsibility for ordering the wrong size and will take it as a loss. The massive frame for this model looks ridiculous when I wear, but not worth going through the return process. Prescrip is okay, but lesson learned on determining the correct size. I should have been pro-active and asked more questions. Check your measurements prior to ordering.