Used to be Good Now Ripoff First year using their service was great. However, once I got a new prescription with different eye measurements so I can order more contacts, they kept declining my orders or putting them on hold saying my prescription was "wrong" and didn't match what I ordered. I called them and they told me I could take their express exam which was another $20 on top of the over two hundred I already paid for my in person exam. My order was still on hold. I called them again and they told me I failed their express exam. What did they think was gonna happen if I tried taking an virtual eye exam through my CELLPHONE when I already have a prescription I paid a lot of money for?

Very pleased with experience Very pleased with experience. Received discount. Paid $20 for shipping, and they delivered in less than 24 hours which is unheard of. Will reorder. Highly recommend if you are in need of contacts quickly.

The most annoying The most annoying advertisement. I've blocked all of them on YouTube, but new ads keep popping up 100 times a day. I don't need lenses; I've never worn lenses. Even if I were to need them, I would never use this annoying company. Improve your targeting.

Prices are ludicrous and they lie about… Prices are ludicrous and they lie about "matching prices". I was on chat with an agent showing, showing him several other companies selling them for half the price. They pretend to check but will give you a totally different price than what you're seeing in your cart of that other company, including all fees. So for example, you send them a screenshot with the final cart, showing exactly what you'd be charged if you go with another company, and they tell you some imaginary number that they decided for their (other company's price) and say they are going by some fake guideline.

Shipping upgrade fail I upgraded shipping from 5-7 days to 2-3, I needed them before heading out of town. And found out they weren’t scheduled to arrive until 5 days later. Needless to say, I never got them. All they had was apologies. I recommend an in person situation when I comes to vision.