3 user household here- 3 user household here- Overpriced, including shipping if you need them fast. Your rX has to be verified and it is not retaining the verifications, rather not shipping your order and promoting their &20 online exam. Scam, bad service, overpriced.

I’ve been using one 800 contacts for… I’ve been using one 800 contacts for four years and twice in those four years they have randomly charged me for an eye exam and I do the eye exam every time I order, so you can never be sure if they’re gonna charge you $25 or $45 . Their customer service is really rude. They don’t understand why it’s happening either nor can they explain they just want to see what they can do to get me to leave them alone instead of explaining how their website works . They seem to not even know how it works which is why they’re avoiding the question.

Used to be Good Now Ripoff First year using their service was great. However, once I got a new prescription with different eye measurements so I can order more contacts, they kept declining my orders or putting them on hold saying my prescription was "wrong" and didn't match what I ordered. I called them and they told me I could take their express exam which was another $20 on top of the over two hundred I already paid for my in person exam. My order was still on hold. I called them again and they told me I failed their express exam. What did they think was gonna happen if I tried taking an virtual eye exam through my CELLPHONE when I already have a prescription I paid a lot of money for?

I just want to acknowledge Shannon… I just want to acknowledge Shannon answering customer service calls. Thank you Shannon you were so helpful I was so frustrated with different company And she was so gracious and fixed everything for me and just brightened my day T.Bowen

Everything worked exactly as you would… Everything worked exactly as you would want it to. The prices were competitive, my prescription was reviewed and approved quickly, and the contacts came in just a few days.