Wish they would have asked for another… Wish they would have asked for another photo. Hair came out completely wrong and looks silly. They could have made it look nicer, but chose to go with something that is completely different than my actual hair style and head shape.

Very good quality artwork I was pleased beyond expectation with the quality of artwork. My complaint was due to the shipping address being wrong and the impression that I got was that it was my fault and they were not too willing to try and reroute my delivery address. In addition I was told I would have to pay an additional $30 fee.Fortunately I had to intercept the delivery via FedEx once it arrived in the USA. Consumers, please pay attention to your billing and shipping instructions when placing orders as the company will not necessarily accommodate any adjustments regarding this. This experience was the only thing that upset me. I basically had to solve my own problem regarding this as they seemed more concerned with blaming me for this error rather than actually executing a solution. Instead they argued that they sent it to the address I previously gave them. I spoke with more than one agent regarding my issue and reminded them I was in the process of moving from the beginning of my transaction.

When my sister got the portrait of her… When my sister got the portrait of her and her husband, she called me up but was so surprised and happy that she was searching for words! She just thanked me and thanked me. The whole process was so easy from beginning to end, and the PortraitFlip customer service team was so friendly and efficient, and the artist very talented!

Great experience start to finish It was easy to download the photo and request initial changes and after the first proof was ready they were attentive to our design changes. We love the final product. We requested an expedited turnaround and the final framed painting made it to us ahead of schedule.

I was confused by the size and had to… I was confused by the size and had to order a larger size because it was more than one subject. I expected the portrait to be smaller so that it would fit into the frame but the portrait is the size of the frame so now I need to get a larger frame. I will not do that so it will remain rolled up and stashed away. I regret this purchase.