I’m excited to receive it. Just what I was looking for! There were great pictures of the ring on the website which helped me to make my decision. I really need the ring to arrive by Wednesday! I can’t wait to see it in person and wear i!

Thank you Richard Saxman Antiques! From start to finish my transaction with Richard Saxman has been very smooth. Communication was prompt, clear and considerate. The doll arrived in good time, was safely packed and exactly as described. I would be more than happy to purchase from this seller again. Liz Stanbrough Australia.

Purchase Order system is improved The purchase order process apparently has been changed/improved. I had no idea that if I chose PayPal/Credit card I would not be billed immediately for a purchase (my previous experience); the system is now letting me place an order but wait for payment until the shop owner has adjusted the shipping charges.

It is a pleasure searching through the… It is a pleasure searching through the database. In particular, I appreciate the ability to search in a variety of ways - vendor, price, item category, etc. As well, thank you for allowing the use of PayPal. I found Ruby Lane two years ago, and have ordered everything from earrings to a magazine rack.

Do not like new layout format. Do not like new layout format! More unnecessary clicks to view items or even getting to specific products in a category. Also don’t like at all(!) that I can’t view what sold that day in new items. Part of the interactive fun and learning experience. These changes from a customer perspective are of no benefit, just the opposite. Plus…don’t need confirmation that I have “Great taste” “nice find” etc. that’s only automated foolishness and comes off rather insulting actually. But I love Ruby Lane!! However recent changes haven’t improved anything. Feels like bored computer programmers changing things only the sake of changing.