This was my first purchase on Ruby lane… This was my first purchase on Ruby lane and it was easy. The seller was great, the item excellent. The service excellent. Will definately buy more from there.

Half happy with purchase The hooked rug which I purchased through your website did not meet my expectations. Bonnie Boswell Antiques altered the colors of the pictures used to advertise the rug. The contrast was pushed to give the rug an almost black frame in the pictures. The actual rug has a mid-tone brown frame. The background of the motif looks cream/white in the ad pictures used, but the actual rug has a tan background. Bonnie Boswell should not alter the colors and contrast of what she is selling. Good points of the transaction: the rug is in good condition and it arrived promptly.

A little confusing that invoices say… A little confusing that invoices say “don’t forget to make your payment” (?) I thought I did. So then I had to check PayPal to make sure I did. It would be better to keep viewing items without having to tap the next page, page after page and then it’s a real drag if you tap wrong spot. Makes shopping inconvenient and not efficient.

Purchase Order system is improved The purchase order process apparently has been changed/improved. I had no idea that if I chose PayPal/Credit card I would not be billed immediately for a purchase (my previous experience); the system is now letting me place an order but wait for payment until the shop owner has adjusted the shipping charges.

I purchased a beautiful charm bracelet… I purchased a beautiful charm bracelet from Circa Vintage Jewelry on Ruby Lane. Barbara from Circa Vintage was responsive to my questions and organised international shipping. The bracelet arrived securely and in the same condition as described. I couldn't be happier with my bracelet and with the service provided by Barbara. 5 star experience - a highly recommended business. Would gladly purchase from Circa Vintage Jewelery again and the Ruby Lane platform was easy to use too. Thank you both!