All the dealers I have dealt with have… All the dealers I have dealt with have been quick to send my orders...well packed for safe shipping. All did their best to regulate shipping costs if I thought those listed were too high. Fast to give me a refund if the shipping turned out lower then I agreed to. I love Ruby Lane and will continue to shop here!

Do not like new layout format. Do not like new layout format! More unnecessary clicks to view items or even getting to specific products in a category. Also don’t like at all(!) that I can’t view what sold that day in new items. Part of the interactive fun and learning experience. These changes from a customer perspective are of no benefit, just the opposite. Plus…don’t need confirmation that I have “Great taste” “nice find” etc. that’s only automated foolishness and comes off rather insulting actually. But I love Ruby Lane!! However recent changes haven’t improved anything. Feels like bored computer programmers changing things only the sake of changing.

Thank you Richard Saxman Antiques! From start to finish my transaction with Richard Saxman has been very smooth. Communication was prompt, clear and considerate. The doll arrived in good time, was safely packed and exactly as described. I would be more than happy to purchase from this seller again. Liz Stanbrough Australia.

Ruby Lane got back with me IMMEDIATELY… Ruby Lane got back with me IMMEDIATELY to make the "payment" step very simple. Placed my order on tuesday with the regular shipping and received my order on friday...couldn't be any faster! At first I thought the shipping fee was a little high but it arrived so quickly and was packed the way I would have packed it myself I was extremely happy. Thank you, Ruby Lane!

I’m excited to receive it. Just what I was looking for! There were great pictures of the ring on the website which helped me to make my decision. I really need the ring to arrive by Wednesday! I can’t wait to see it in person and wear i!