Do not like new layout format. Do not like new layout format! More unnecessary clicks to view items or even getting to specific products in a category. Also don’t like at all(!) that I can’t view what sold that day in new items. Part of the interactive fun and learning experience. These changes from a customer perspective are of no benefit, just the opposite. Plus…don’t need confirmation that I have “Great taste” “nice find” etc. that’s only automated foolishness and comes off rather insulting actually. But I love Ruby Lane!! However recent changes haven’t improved anything. Feels like bored computer programmers changing things only the sake of changing.

Half happy with purchase The hooked rug which I purchased through your website did not meet my expectations. Bonnie Boswell Antiques altered the colors of the pictures used to advertise the rug. The contrast was pushed to give the rug an almost black frame in the pictures. The actual rug has a mid-tone brown frame. The background of the motif looks cream/white in the ad pictures used, but the actual rug has a tan background. Bonnie Boswell should not alter the colors and contrast of what she is selling. Good points of the transaction: the rug is in good condition and it arrived promptly.

This was my first purchase on Ruby lane… This was my first purchase on Ruby lane and it was easy. The seller was great, the item excellent. The service excellent. Will definately buy more from there.

It is a pleasure searching through the… It is a pleasure searching through the database. In particular, I appreciate the ability to search in a variety of ways - vendor, price, item category, etc. As well, thank you for allowing the use of PayPal. I found Ruby Lane two years ago, and have ordered everything from earrings to a magazine rack.

Easy site experience, but "Help" not helpful The website is fairly intuitive to use. I found it easy to filter the specific categories I was interested in, making my time quick on the site. The one thing I found problematic was, I have no way of knowing if my Credit Card information is visible to the Seller, or if my Credit Card data is being store on either the Seller's site or the Ruby Lane site. I tried to find out on the Ruby Lane site, but got nowhere. Very frustrating!