No surprises Auction items were presented accurately , and all the people we dealt with were super helpful. It was a pleasure doing business with auction ninja

Just a thought I have had a great experience with Auction Ninja. Easy to use and navigate the site. Might be a good idea to caution some of the Auctioneers to be more accurate with their photos. I haven't had an issue, but witnessed a huge argument because of a mistake in a picture.

There were 5 missing shelves from a… There were 5 missing shelves from a bookcase and when asked if they were found at auction site I did not receive an answer. Very disappointed.

It was very easy to bid and follow the… It was very easy to bid and follow the auctions due to email/text updates on bids. The company is very professional and responsive in answering any questions.

Error in listing, still have not received refund I won a collage (item #10214) listed as being 13.5"x17.5". In the course of arranging shipping, I was told the listing was in error; the piece was actually 31"x 25.5". This size didn't work for me and on April 18th, I was told a refund would be issued within 3-5 business days. It has been 8 business days and the refund has not yet been issued. I emailed an inquiry and received no reply, then called today and spoke with someone who was very nice and promised communication within 2 days. Unfortunately, my confidence is pretty damaged.