Amazing watches Absolutely love the watches I have received so far from Watchgang! Orders have been received in very timely manner within billing date. Packaging is great and have had no issues whatsoever with receiving damaged packaging. Only issue I have had so far is with the last watch I received itself and it wasn't an awful issue. It's where the case and the band meet. It is a metal band and it catches from time to time on the case. Will most definitely continue with my subscription.

I enjoy how fast the watches get… I enjoy how fast the watches get shipped out and delivered. I have had only 2 boxes but the watches were both very nice. I only wish that I would’ve gotten an automatic watch by now since I’m a black tier member and that I didn’t get the same watches my brother in law gets for the same month because we was thinking about trading if we liked each others watch more

The customer service at WatchGang is amazing The customer service at watchgang is amazing. Out of the 11 wheel spins I've done and the two years of subscription watch I have had one issue. The customer service team was fantastic and responsive. They helped immediately and solved my problem. They responded with time frames, solutions and seemed to genuinely care which is rare today.

Love the watch! Spun The Wheel for a watch that was shipped quickly, packaged professionally, and was beyond my expectations in its stylishness and design. What an exciting way to way shop--I know I'll be spinning The Wheel again!

Have purchased many watches from them Have purchased many watches from them. I always get one of the premium wheels and always Level 1 which is the overwhelming percentage if you look it up. The values they claim are suspect at best, can usually find same watches for same $ or even less. Finally got a Tier 2 on a "pre owned" watch. It arrived poorly packaged, heavily damaged, claimed to be valuable. My watch guy tells me it's worthless in its current condition. Have provided photos, multiple emails, finally got refund instructions - don't work, out the $ and also some customs/brokerage fees. Bordering on scam/fraud and may report to consumer rights/law enforcement. UPDATE Shortly after posting this review, someone else reached out to me directly from the company. They resolved the situation promptly, advised it was on an exception basis. Docking a star because: They need better overview of suppliers as this wasn’t what was promised/expected. They made trying to resolve the issue time consuming and painful until I posted this review. All in all, I am satisfied with the way this was eventually resolved. For me personally, it’s not worth the headache risk - particularly given the complexities (out of their control to be fair) of cross border logistics for purchases and returns.