Customer service Great customer service. Not Qualtry fault it didn’t get delivered. That’s on DHL. They are sending another one.As soon as I let them know I had not yet received my order they redid it and sent the shipping/tracking information again. Here’s hoping DHL gets it to me

Anniversary We just love our personalized cutting Board. Their service is Excellent. Qualtry craftsmanship is beautiful and unique. We brought Qualtry personalized cutting Board for our Anniversary. We just can't say enough it's so Magnificent ! Thank You! James & Edna From The Bronx

Lovely Pashmina Lovely Pashmina. It is not as soft as I anticipated but still lovely. Wen I selected white thread for the monogram it did not keep that choice but moved to yellow. Not my favorite color at all. Because of multiple steps for completing the order, I did not catch it. Perhaps making check out easier, would have helped me catch the error. 4 stars for the check out process only.

Ordered product almost 2 months ago Ordered product almost 2 months ago. Some personalized gifts were for a wedding shower that has come and gone. Can never get an answer from Customer Service and website says in process...after almost 2 months? Do NOT order from Qualtry!

It’s about time! Finally!! Someone has finally figured out the ordering, production and shipping of Qualtry! I’m so pleased with my order. Overall less than 2 weeks from date of order to delivery!! Impressive since my last order took 4 months and several additional inquiries. I’ve ordered for years and always waited and highly disappointed in your timeline, I just hope this is the new and improved normal. I love it!