Late and later, and no response from company This purchase was for Christmas. Everything I purchased for Christmas was late! I started my order with a few things with 2 day delivery for Christmas , and the pop-up kept saying spend $100 get free shipping. No where did it say if you spend $100 we are going to ship it ground So not only did I buy more than I needed. I was leaving in 4 days out of town for Christmas, celebrating in town the night before. Didn’t have the gifts in town to give to family or to take with me out of town and then this one arrives in February and I didn’t even get notice it was on back order. I tried to contact the company several times via email and asked for a phone call and the response was their phone service was unavailable and I still have yet to get a call back. It’s been almost a month. Very disappointing service. I won’t be ordering from here again

Love the look and quality of the dog… Love the look and quality of the dog collars, but unfortunately the phone number was transposed, which is the reason for the 3 star rating. Customer service has been great and once I get my replacements, it will be 5 star.

It took me tons of emails and… It took me tons of emails and frustration just to get the code to give to the merchant for a dog collar. Finally received the items 5-6 weeks after buying it. Was constantly told the merchant had to fix the code issue.

I ordered several pillowcases for my… I ordered several pillowcases for my grandchildren and they were so cute and ultra soft. The prints with their names look awesome. Nice quality material too. I'm always happy with my purchase from here.

My orter was Stolen I order the first collar as gift. When it was stolen out of the mailbox before the recipient received it I told Qualtry right away! Their reaction surprised me!! They got right to work and and shipped and shipped a new one! I couldn’t believe it! Now That! Is AMAZING CUSTOMER SERVIC! Thank You Qualtry Sincerely, MamaJ A Customer for Life