I placed my first order on Makesy.com… I placed my first order on Makesy.com on 3/6/24 and paid $32 for two day shipping. I did not receive my package in two days and emailed Makesy so I could be refunded . I assume customer service is non existent because I emailed three times and no one ever responded to any of my emails about getting a refund for my shipping cost.

Really disappointed with customer service … Really disappointed with customer service. As someone who spends thousands of dollars with Makesy, I’m frustrated. I made an order on April 16, after seeing no movement on April 24 I emailed. Their response was if the order hasn’t been fulfilled after 7 days they would expedite shipping. I said it’s been well over 7 days. And they responded 7 business days. So of course the next day the order is updated fulfilled so they can avoid expedited shipping. Why not just offer it when a loyal customer is requesting it when I’ve spent $1000 this month?

I LOVE this company I LOVE this company! It's so nice to find one place that has everything I need. No more deep dives through various sites to find something aesthetically pleasing. All Makesy's vessels, fragrances, etc. are spot-on. Great customer service too. Very fast to respond to emails! Just hope they continue to expand their inventory. :)

Always a great experience shopping at… Always a great experience shopping at Makesy.com!!!! Their products are top notch, high quality, and an amazing selection to choose from!! They also offer free shipping and perks to save $$ off your order- what's not to love?! No other supplier in the candle industry is offering any of the benefits that Makesy offers....My favorite supplier for sure!! You guys have a customer for life :-)

I love Makesy I love Makesy, it's pretty much all I order from because they carry everything I need. If I have trouble getting something to work they are so helpful. The quality of their products is outstanding, customer service outstanding, award perks program outstanding, shipping so much better, I never cared how long it took because I keep a well stocked inventory but they are alot faster I have noticed.