Beautiful Moroccan rug! Great Service... Our beautiful vintage Moroccan rug arrived only five days after we placed the order. The website image matches the colors and condition. When we had an issue with or email address, a very nice person answered the phone and immediately helped fix the problem. We love Benisouk so much that we just ordered two poufs and can't wait to get them.

Cactus silk pillows Our four cactus silk pillows were delivered very quickly and are beautiful. These are exactly what we were hoping for. Highly recommended. Each pillow case is unique, and not precisely the same size, but all fit an 18x18 pillow inside very well.

Loved my experience with Benisouk Loved my experience with Benisouk. Great website with huge range of beautiful rugs. Easy to navigate and excellent customer service. My rug arrived from overseas in much less time than locally ordered products. It looks stunning on the floor and even though the photos on the website are a great indication it looks even better in real life.

Does not match pictures and non-existant support Benisouk gets an extra bad review for their lack of customer service. It started with the shipment when there was no notification of how long it would take or that it would take over a month more than listed anywhere on their website (it took 2!) to receive my order. And then when one of the rugs arrived, the color was NOT as photographed in the image. Red vs. Pink is very different when you're designing a room and paying a lot of money for something. Since I emailed to inquire, they have stopped responding. Quality of the rug seems fine but the color is what I'm concerned about. Based on reading other reviews, if something goes wrong, good luck. It's a risk/cost you have to be willing to take.

It felt risky to buy a vintage rug… It felt risky to buy a vintage rug online and I had trouble choosing. They were very responsive and gave me further information about the rugs I was considering. When I chose my rug, it was absolutely beautiful when it arrived. We love it, so unique, soft and vibrant. Would love to get another rug from Benisouk !