Beautiful Morroccan rug! I ordered a rug from Benisouk without knowing much about the company. I was extremely pleased with my experience. They have a huge inventory of beautiful handmade rugs, and our rug was delivered in just a few days. Their website shows numerous pictures of each item and our rug was exactly as pictured. I would definitely order from them again.

Loved my experience with Benisouk Loved my experience with Benisouk. Great website with huge range of beautiful rugs. Easy to navigate and excellent customer service. My rug arrived from overseas in much less time than locally ordered products. It looks stunning on the floor and even though the photos on the website are a great indication it looks even better in real life.

Does not match pictures and non-existant support Benisouk gets an extra bad review for their lack of customer service. It started with the shipment when there was no notification of how long it would take or that it would take over a month more than listed anywhere on their website (it took 2!) to receive my order. And then when one of the rugs arrived, the color was NOT as photographed in the image. Red vs. Pink is very different when you're designing a room and paying a lot of money for something. Since I emailed to inquire, they have stopped responding. Quality of the rug seems fine but the color is what I'm concerned about. Based on reading other reviews, if something goes wrong, good luck. It's a risk/cost you have to be willing to take.

One of a kind The description, photos and background story really helped sell me on the rug without even seeing in person. Shipping was fast and the rug arrived in good condition. It is really beautiful and the vibrant colors bring my living room to life. Because it is vintage condition, I found a couple hairs on it. Regardless, I really liked the rug and would rather purchase a vintage piece than new production from a generic store.

Buyer beware. Buyer beware. Fraudulent company and purchase. Ordered 1st April with a 3-5 business day shipping promise. Followed up. No replies.